Eden McKay
Phoenix,AZ
Summary
Recent graduate with foundational knowledge in psychology and experience in customer service and behavioral health. Bringing a strong foundation in communication, behavioral analysis, and team collaboration. Dedicated to fostering a supportive environment for growth and development while leveraging skills to enhance behavioral health initiatives. Eager to contribute to a team-oriented setting and gain further enrichment opportunities in mental and physical well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Paraprofessional
Youth Advocate Programs (YAP), Inc.
09.2025 - Current
- Design and implement individualized behavioral techniques to honor the kids' unique strengths, needs, motivations, and environments.
- Monitor client progress to assess whether interventions are effective.
- Collaborate with families to signal respect, honor family values, and empower them to support progress.
- Document sessions to track progress, and strengthen quality care.
- Report insights to clinical staff effectively to support collaboration and ensure ethical, evidence based practice.
In-store shopper
Whole Foods Market
04.2025 - 08.2025
- Maintained high satisfaction ratings to drive repeat business and strengthen store reputation.
- Completed orders quickly to reduce wait times and improve overall satisfaction.
- Follow store food-safety rules to show care for guests health, build trust, and support company standards.
- Served customers with knowledgeable, friendly support to create a welcoming atmosphere and strengthen loyalty.
Hostess
McArthur's Restaurant and Bar
08.2023 - 05.2024
- Answered phone calls with clarity and professionalism to shape guests perception before they arrive.
- Greeted guests and welcomed frequent visitors by name to strengthen the restaurant's reputation for reliability, hospitality, and quality service.
- Communicated with kitchen and dining room staff to ensure smooth and efficient service.
- Updated reservation and seating logs for accurate guest flow management and to reduce wait times.
Server
Rocky Mountain Catering
04.2023 - 08.2023
- Delivered food and beverage service on time so clients feel valued and respected.
- Maintaining high standards of quality and presentation to signal care, professionalism, reliability.
- Assisted in event setup and teardown to ensure a seamless transition between functions.
Customer Satisfaction Representative
Back East Home
03.2022 - 08.2023
- Developed and maintained positive relationships with regular customers to establish loyalty and create a warm and welcoming reputation for the store.
- Processed orders and managed the register to keep transactions smooth and accurate.
- Monitored inventory to support efficient daily operations by keeping the sales floor supplied.
- Maintained a clean and organized workspace for a positive customer experience and to uphold store cleanliness standards.
Education
Bachelor's - Science in Psychology
Grand Canyon University
Phoenix, AZ04-2026
Study Abroad - Italian Language And Culture, Art, And Opera
Florence University of The Arts
Italy05-2023
Skills
- Behavior modification
- Family support
- Applied behavior analysis
- Adaptability
- Crisis intervention strategies
- Youth Leadership
- Documentation
- Communication
Certification
- Certified CPR AED & First Aid, American Heart Association-October, 2025
Timeline
Behavioral Health Paraprofessional
Youth Advocate Programs (YAP), Inc.
09.2025 - Current
In-store shopper
Whole Foods Market
04.2025 - 08.2025
Hostess
McArthur's Restaurant and Bar
08.2023 - 05.2024
Server
Rocky Mountain Catering
04.2023 - 08.2023
Customer Satisfaction Representative
Back East Home
03.2022 - 08.2023
Bachelor's - Science in Psychology
Grand Canyon University
Study Abroad - Italian Language And Culture, Art, And Opera
Florence University of The Arts
INTERNSHIPS
Hawaii Leadership Residency: Sep 2022 - Dec 2022
- Supported a free, farm‑based children’s camp by running daily activities, maintaining the property and facilities, and helping produce farm goods sold to local markets.
Leadership Experience
- A member of GCU's Research Club: Contributed to student-led scholarly and peer reviewed research initiatives. Co-author of an analytical research article published in the Canyon Journal of Undergraduate Research: THE EXAMINATION BETWEEN ATHLETIC IDENTITY, RELIGIOUS IDENTITY, AND STRESS
- Church worship leader, Authentic Life Church: April 2022-September 2023