Eden Sellers
Edison,NJ
Summary
I’m a recent graduate interested in marketing and consumer behavior. I enjoy combining creativity with strategy whether that’s through content, campaigns, or analyzing what drives engagement. I’m excited about agency work because I thrive in fast-paced environments and love collaborating on ideas that make an impact.
Overview
7
7
years of professional experience
Work History
Server
The Original Pancake House
Metuchen, New Jersey
07.2025 - Current
- Resolved guest concerns with empathy and problem solving skills to ensure satisfaction and repeat business
- Increased guest satisfaction and sales through strategic upselling and personalized recommendations
- Adapted communication style to different customer personalities and preferences to enhance engagement
Client Representative
Garden State Agency
Piscataway, NJ
02.2026 - 02.2026
- Built and maintained strong client relationships to improve satisfaction, trust, and retention
- Identified client needs and recommended appropriate products or services to increase satisfaction and revenue
- Managed a portfolio of client interactions daily while delivering high quality customer service
- Led training sessions for new representatives on best practices in client engagement.
SERVER
Skylark Diner & Lounge
06.2019 - 12.2024
- Drove revenue growth through strategic upselling, personalized menu recommendations, and persuasive communication
- Delivered brand-aligned guest experiences by building rapport, reading customer behavior, and adapting messaging to different personalities
- Managed high-volume client interactions while maintaining accuracy, efficiency, and attention to detail
Line Cook
82 Queen
Charleston, SC
05.2024 - 08.2024
- Trained new kitchen staff on proper sauté techniques, station setup, and kitchen safety protocols.
- Preparing dishes to precise specifications and ensuring consistent quality and presentation.
- Communicated closely with expo and other line cooks to ensure timing and flow of ticket execution.
- Adapted quickly to menu changes, specials, and last-minute dietary modifications or allergy requests.
Package Handler
FedEx
Edison, New Jersey
11.2023 - 01.2024
- Managed inventory levels to maintain optimal stock availability.
- Scanned and sorted packages based on destinations and service types.
- Utilized computer systems for order tracking, label printing, and report preparation.
- Protected company inventory by maintaining and organizing storage areas.
Education
Bachelor of Science - Hospitality Management
Virginia State University
Petersburg, VA01.2025
Skills
- Fast paced envienvironment
- Customer service experience
- Strategic Planning
- Sales expertise
- Inventory management
- Leadership
Accomplishments
- Member of Alpha Kappa Alpha Sorority Incorporated
- 2025 Researcher Publisher for Twenty-Sixth International Conference on Diversity in Organizations, Communities & Nations
Timeline
Client Representative
Garden State Agency
02.2026 - 02.2026
Server
The Original Pancake House
07.2025 - Current
Line Cook
82 Queen
05.2024 - 08.2024
Package Handler
FedEx
11.2023 - 01.2024
SERVER
Skylark Diner & Lounge
06.2019 - 12.2024
Bachelor of Science - Hospitality Management
Virginia State University