Suzanna Cuadrado
Wilmington,De
Summary
Professional hospitality worker, ready to excel in afast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Jamestown Catering
Wilmington, De
06.2023 - Current
- Identified ways to improve efficiency in operations and implemented process changes.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Coordinated event details such as seating arrangements and decorations to create a pleasant atmosphere.
- Delivered exceptional customer service in afast-paced dining environment.
Sales Associate
Hollister Co.
Newark, De
07.2022 - Current
- Operated a cash register and POS to handle purchases, refunds, and exchanges for customers.
- Enticed customers with sales and promotions to boost sales.
- Tagged new merchandise for sales and updated signs.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Associates in Vitamins department
Sprouts Farmer’s Market
Wilmington, De
11.2023 - 05.2024
- Organization in expiring or upcoming expired dates.
- Engagement towards customers with a friendly demeanor and provide useful information throughout the department.
- Operation in cashier and sales under workplace pressures.
- Developed and implemented promotional displays to increase product visibility and sales.
- Demonstrated team-work and determination through requested task completion.
- Trained staff on product knowledge and customer service best practices.
Cashier
Rite aid
Wilmington, De
11.2021 - 08.2022
- Responding quickly to meet customer needs and resolve problems.
- Participated in ongoing training to enhance my own job skills and knowledge.
- Focused Learning new skills and staying updated with industry changes.
Cashier
Magic Car wash
Wilmington, De
06.2021 - 08.2022
- Developed a strong knowledge base regarding product features, benefits, warranties and return policies.
- Followed all safety protocols while handling money.
- Utilized problem solving skills to effectively handle difficult customers.
Education
Diploma -
Brandywine High School
Wilmington, De06.2024
Bachelor of Arts - Anthropology
Ursinus College
Collegeville, PA05.2028
Skills
- Dedicated professional with a passion for providing administrative assistance for sales teams Skilled in delivering high quality customer service, managing customer inquiries and processing orders and returns
- Client needs assessment, ensuring client receives high priority and assistance prompting them to return to establishment again
- Adaptable students with knowledge of account development, brand management, and client relations
- Consistent work performance through slow or fast-paced environments ensuring tasks and objectives meet corporates standards and needs
- Highly motivated worker with experience in fast-paced environments Dependable and reliable, always ready to grow and learn new skills and life lessons
Timeline
Associates in Vitamins department
Sprouts Farmer’s Market
11.2023 - 05.2024
Server
Jamestown Catering
06.2023 - Current
Sales Associate
Hollister Co.
07.2022 - Current
Cashier
Rite aid
11.2021 - 08.2022
Cashier
Magic Car wash
06.2021 - 08.2022
Diploma -
Brandywine High School
Bachelor of Arts - Anthropology
Ursinus College