Eden Whited

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Maintained energy and enthusiasm in fast-paced environment.
• Carried out day-day-day duties accurately and efficiently.
• Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
• Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
• Experience from facilitating Thinking for a Change, PREPS, Recovery Route and Orientation for new arrivals.
• Update Case plans, Timelines and Home plans
• How to productively use Microsoft Word, Excel and other software from Microsoft.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Completed accurate daily report documents, memos and invoices.
• Handled daily scheduling tasks and provided administrative support for entire department.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Got a promotion and moved up to Case manager Counselor

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.