KEFFGOR EDER THERMOZIER
Tamarac
Summary
Results-oriented Senior Data Claim Analyst and entrepreneur with 5+ years of experience optimizing operations, resolving high-volume claims, and building customer-focused ventures. Skilled in web development (HTML, CSS, WordPress), data visualization (Tableau), database management (SQL), and digital design (Canva). Recognized for leading cross-functional initiatives, driving process improvements, and delivering measurable results across corporate, nonprofit, and small business environments. Trilingual in English, French, and Haitian Creole, with a developing expertise in project management
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Founder & Marketing Lead (Part-Time)
ProRent Innovations LLC
South Florida
10.2023 - Current
- Launched and manage a growing vehicle rental business for supplemental income; achieved 150% growth in monthly bookings.
- Built and executed digital marketing strategies across Instagram and TikTok, increasing brand engagement by 60%.
- Handle customer communications, service coordination, and budget planning to ensure operational consistency.
Senior Data Claim Analyst
Risk Assurance Partner LLC
Boynton Beach
02.2022 - Current
- Oversaw integration of a new claims platform, reducing average resolution time by 35% and improving workflow transparency.
- Created and managed operational reports to track claim volume, technician efficiency, and customer escalations.
- Collaborated cross-functionally with field teams and management to resolve 50-70 claims weekly while maintaining 90%+ satisfaction.
- Helped standardize documentation and escalation processes, reducing rework and delays.
- Designed and developed websites using HTML, CSS, and WordPress, ensuring responsive and user-friendly layouts.
- Created custom graphics and layouts in Canva to enhance branding and visual appeal.
- Built and embedded Tableau dashboards into websites to display interactive business insights.
- Managed and queried SQL databases to support dynamic content and data-driven applications.
President & Program Director
Bleuet (Nonprofit Initiative)
Haiti
04.2016 - Current
- Raised $15,000+ to fund 2,500+ school supply kits and sponsor tuition for 12+ students annually.
- Expanded program reach to four regions in Haiti and led a 30+ member volunteer network.
- Managed logistics, donor relations, and impact reporting with full transparency.
Admissions Advisor & Co-Founder
Travel & Study Agency
Remote
06.2020 - 11.2021
- Supported 120+ Haitian students through U.S. and Canadian university application processes with a 95% success rate.
- Conducted bilingual webinars and developed resource kits for scholarships, visa interviews, and admissions strategy.
- Tracked application trends and refined outreach strategy, resulting in a 40% improvement in applicant engagement.
Account Executive
Florida Business Consulting
Miami
05.2020 - 08.2020
- Surpassed weekly sales targets by 30% across B2B campaigns and brand partnerships.
- Mentored junior reps on sales processes, CRM tools, and client presentation techniques.
- Helped increase client retention through consultative relationship management.
Education
Bachelor of Science - Business Administration
University of the Ozarks
Clarksville, AR 01.2018 - 12.2021
Skills
- Project Coordination
- Operations Management
- Workflow Optimization
- Client Communication
- Customer Experience
- Strategic Planning
- Cross-functional Collaboration
- Report Writing
- Social Media Management
- Web Development: HTML, CSS, WordPress
- Design Tools: Canva
- Data Visualization & Analytics: Tableau
- Databases: SQL
- Digital Marketing
Certification
Google Project Management, In Progress
Timeline
Founder & Marketing Lead (Part-Time)
ProRent Innovations LLC
10.2023 - Current
Senior Data Claim Analyst
Risk Assurance Partner LLC
02.2022 - Current
Admissions Advisor & Co-Founder
Travel & Study Agency
06.2020 - 11.2021
Account Executive
Florida Business Consulting
05.2020 - 08.2020
Bachelor of Science - Business Administration
University of the Ozarks
01.2018 - 12.2021
President & Program Director
Bleuet (Nonprofit Initiative)
04.2016 - Current