Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ederick Craten

Pasadena ,MD

Summary

Dynamic retail professional with a proven track record at Dollar Tree, excelling in customer service and efficient cash management. Recognized for enhancing store appearance and implementing strategic displays, while demonstrating patience and empathy in high-pressure situations. Committed to reliability and fostering a welcoming environment for all customers.

Overview

13
13
years of professional experience

Work History

Retail Worker

SPAR Group
11.2012 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Assistant Store Manager

Dollar Tree
03.2019 - 04.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Customer Service Cashier

Spirit Halloween LLC
06.2013 - 09.2013
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

General Trass High
Lake Providence, LA
05-2007

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality

Languages

English
Full Professional

Timeline

Assistant Store Manager

Dollar Tree
03.2019 - 04.2025

Customer Service Cashier

Spirit Halloween LLC
06.2013 - 09.2013

Retail Worker

SPAR Group
11.2012 - Current

General Trass High

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Ederick Craten