Edgar Bucio
Quincy,Washington
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Learned all of the keys to make an unsuccessful restaurant/bar successful.
Overview
11
11
years of professional experience
Work History
Restaurant Owner
Xalos LLC
03.2021 - Current
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Learn how to run a restaurant/bar efficiently
- Monitor food and beverage supplies to ensure proper inventory levels
- Schedule staff shifts and ensure proper utilization of labor hours
Manager
La Cabana
01.2019 - 01.2021
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Improved marketing to attract new customers and promote business.
Bar/Club Manager
Tikis On The Ave
10.2017 - 01.2019
- Maintained accurate records, reporting systems, and financial documentation to ensure transparency and smooth business operations.
- Planned, organized, and coordinated special events and celebrations.
- Recruited, hired, and trained to develop high-performing staff.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
Restaurant Owner
Tikis Bar
05.2016 - 10.2017
- Remodel building, plan/make new menu, apply for licensing
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Managed payroll, daily deposits, and cost controls.
Owner
Thee Elite Barbershop
04.2013 - 05.2017
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Train Employees to satisfy customers
- Collect worker booth rents
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed day-to-day business operations.
- Learned to Manage employees and customer service
- Establish good relationship with Mall manager
Education
No Degree -
Quincy High School
Quincy, WABarber/ Cosmetology License -
Charglo School of Beauty
Moses Lake, WA08.2012
Skills
- Staff Leadership
- Portion Control
- Health Code Compliance
- Portioning
- Staff Management
- Labor Cost Controls
- Staff Supervision
- Staff Hiring
- Promotional Planning
- Wine Knowledge
- Food Presentation
- Inventory Management
- Cost Control
- Customer Engagement
- Sales Expertise
- Operations Management
- Small Business Operations
- Menu Development
- Vendor Relations
- Employee Scheduling
- Revenue Generation
- Business Planning
- Schedule Management
- POS System Operation
- Building Maintenance
- Social Media Management
- Performance Management
- Customer Service
- Restaurant Design
- Staff Training
- Conflict Resolution
- Team Leadership
- Marketing Strategy
- Quality Control
Timeline
Restaurant Owner
Xalos LLC
03.2021 - Current
Manager
La Cabana
01.2019 - 01.2021
Bar/Club Manager
Tikis On The Ave
10.2017 - 01.2019
Restaurant Owner
Tikis Bar
05.2016 - 10.2017
Owner
Thee Elite Barbershop
04.2013 - 05.2017
No Degree -
Quincy High School
Barber/ Cosmetology License -
Charglo School of Beauty