Edgar Calderon Jr

Security Regional Manager, TCS Security - January 2024 - Present. Armed/Unarmed Security Guard Contracts.

• Oversee security operations for over 300 employees across 30+ contracts, ensuring the safety of all personnel and assets.
• Implement and manage security protocols for safeguarding confidential information and restricted areas, including network equipment and employee records.
• Lead the daily workflow, scheduling, and assignment of security staff, including security guards, ensuring optimal coverage and compliance with company standards.
• Develop and conduct training programs for new hires and existing staff, focusing on workplace searches, drug and alcohol procedures, safety protocols, and specialized security training for high-risk areas.
• Conduct regular facility walk-throughs and inspections to identify and address any security vulnerabilities, and ensure that all security measures function effectively.
• Liaise with government agencies for projects involving classified information, assist with security clearance processing and ensure compliance with government security standards.
• Proactively mitigate risk by overseeing internal and external investigations of potential security breaches and incidents.
• Managed client relations and ensured customer satisfaction by maintaining open communication lines and effectively addressing client needs.
• Lead employee hiring, promotions, and performance evaluations, including vetting and interviewing potential candidates.
• Successfully negotiated and extended contracts, ranging from 1 to 5 years, by improving client satisfaction and ensuring efficient security operations.
• Monitored network activity for security incidents or breaches, responding as needed to protect systems and data.
• Developed and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
• Created detailed reports summarizing security incidents and their resolutions.

• Certified Official, Contracting Officer's Technical Representative (COTR)
• Under the division of the Airports Operations Department.
• Ability to provide customer service and translation to patrons who require a fluent Spanish-speaking personnel.
• Physical Security of an airport, specified in the airport security program, in which security measures specified in Title 49 of the Code of Federal Regulations are carried out.
• Knowledge and understanding of Ramp/Taxi Ways and other means of transportation to the airport.
• Properly ID, Fingerprint, Investigate, process, adjudicate, and issuance of Airport Clearance ID.
• Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.

• Plans, organizes, and supervises the work of a group or groups of skilled and unskilled laborers involved in roof repair and maintenance, construction of underground utilities, waterproofing of building foundations, maintaining automotive repair orders and parts inventory, the moving of office supplies, and trash removal and related maintenance and laboring tasks
• Schedules and coordinates the work of a group or groups of laborers
• Confers with appropriate administrative personnel concerning the assignment and scheduling of required workforce
• Estimates workforce requirements and materials for various projects and work assignments
• Maintains inventory of materials and equipment
• Prepares progress and other reports concerning the type of repairs made, materials used, and cost of completed work assignments
• Orders and issues replacement parts
• Performs related work as required
• Worked on various projects such as, high rise apartment for CBG - 14 story apartment complex in Bethesda Maryland along with Inova Hospital in Alexandria Virginia

• Monitor cases of COVID-19 and follow DC Health's COVID reporting criteria
• Skillfully conduct screening for COVID-19 symptoms with daily health assessments for students and staff
• Collect data and maintain records
• Follow up with individuals through phone call or email
• Offer education, information, and support to understand risk and minimize infection
• Support and motivate contacts to stay home and maintain social distance from others
• Able to provide general knowledge the Latino community and being a language line for information pertaining to Covid19
• Worked with multiple municipal agencies and be a liaison for vital data and information pertaining to Covid-19
• Lead one of the highest clusters in the district with 12 schools, staff, and administration

• Deliver strategic, results-driven leadership while heading efforts to assist a diverse population of individuals involved in the full-cycle application process to attain Licensing through the Special Events and Vending Division of the Department
• Engage with applications both in person and through telephone platforms while leveraging a calm, professional, and diplomatic demeanor to quickly address any questions, inquiries, or concerns posed about the application process and licensing stipulations
• Employ a hands-on approach to aggregating multi-source data pertinent to each investigation, conducting advanced research and analytics on all findings, and interpreting results into succinct and actionable decisions that aligned with all applicable standards and regulatory guidance
• Conduct a broad range of administrative actions and support functions to perpetuate seamless continuity of operations on a daily basis
• Respond to service requests, identify any violations, and devise and recommend actionable solutions to achieve compliance again
• Plans and conducts periodic investigations and inspections of establishments in order to effectively administer and enforce the District of Columbia business licenses, vending, public space and beverage alcohol laws, and other laws, as required
• Write clear, concise, descriptive, and objective reports that substantiate findings, conclusions, and actions taken or recommended
• Conducts background investigations of applicants for licenses to ensure their suitability for licensure
• Prepares reports reflecting findings for submission
• Examines and audits records of purchase, inventory, payments, and import permits for violations of credit and import regulations
• Investigates discount received, credit purchases and other payment mechanisms of retailers
• Advises licensees and managers of violations of the law as well as conditions that could lead to violations
• Issues instructions on corrective action to specific violation
• When appropriate issues a Notice of Infraction
• Performs undercover surveillance duties observing activities of alcoholic beverage establishments and licenses, illegal sales of merchandise, expired products and sales of illegal ticket sales and copy written merchandise
• Participates in the training of licensees and business groups, community organizations, and attorneys to issues involving beverage alcohol regulation and agency policies and procedures
• Attend Advisory Neighborhood Commission (ANC), civic association and other meetings to respond to community concerns
• Provides testimony at adjudication hearing's and other legal proceedings
• Participates in the conduct of educational sessions at local schools and universities about the laws regarding underage drinking
• Led the investigation of applicant backgrounds to support licensing approval or denial by uncovering any historical violations of District law or past criminal convictions on any level
• Fostered a network of collaborative relationships with agencies and leading officials involved in the regulation of professionals in the medical field for the District of Columbia
• Informed high-level decision making at Board Meetings by delivering key data-backed insights and interpretative recommendations
• Played a key role in the construction, implementation, and amendment of regulations for the assigned board
• Completed Mobile Roadway Vehicle (MRV) and Stationary Roadway Vehicle (SRV) inspections to ensure for compliance with all regulatory code pertaining to food trucks and vendors located throughout the City
• Enforced adherence to the DCMR and Title 24 by spearheading a high-volume of internal and external investigations in partnership with DC Government Departments and local, state, and Federal law enforcement agencies
• Selectively appointed to serve within additional leadership capacities including as an integral member of the Counterfeit Task Force, World Series Security Detail, Homeland Security Emergency Management Agency Task Force (HSEMA), the Crisis Track Team, and the Security Sensitive/Essential Personnel Team

• Functioned efficiently in a fast-paced, high-volume setting while performing a wide-range of internal and external investigations, exploring solutions to enhance asset security, and operating in a front-line capacity to prevent theft and loss across a dynamic product inventory
• Remained constantly vigilant of current store operations by surveying consumer activities through Covert, Floor, and CCTV functions
• Quickly identified, tracked, and addressed and suspicious activities, attempted criminal actions, or situations that might pose as a safety hazard to the general public
• Monitored store personnel to ensure for complete compliance with SOPs and policies and pinpoint any violations of time and attendance standards
• Apprehended suspected shoplifters and engaged with local, state, and Federal law enforcement agencies to ensure for the administration of justice through the proper channels
• Played an instrumental role in achieving a significant reduction in loss across inventory, assets, and time
• Traveled between a network of locations across the DMV region to deliver critical investigating support for and special events or details as assigned

• Leveraged a keen expertise in investigative techniques and methodologies to survey and inspect current operations of the MPS and quickly address any deviations from established standards
• Honed a deep, working proficiency in cutting-edge behavior management techniques and best practices, principles, and SOPs for security
• Owned accountability for enforcing compliance with all standard for student behavior, policies, procedures, attendance requirements, suspension guidelines, and expectations for student involvement stipulated by MCPS
• Engaged effectively with a diverse network of faculty members and the student population comprised of individuals from diverse cultural backgrounds
• Improved MCPS-wide security posture by delivering key insights and data-backed recommendations to mitigate risk, fortify processes, and address any identified gaps in security
• Obtained a comprehensive understanding of how to employ the seven core competencies of the Supporting Services Professional Growth System (SSPGS)
• Fostered and strengthened a team-oriented work culture that promoted cross-functional collaboration towards the core mission and high-level goals for institution-wide security

• Enforced compliance to all non-moving traffic laws within the District of Columbia by operating in a front-line capacity to perform both foot and vehicular patrols identify and address any violations of City ordinances
• Responded to any complaints, inspected motor vehicles inspection stickers and registrations for currency, and issued citations whenever applicable
• Utilized a keep attention to detail and a hands-on approach to surveying and inspecting non-moving vehicles and all related documentation for complete 100% compliance to all relevant codes
• Elevated security presence and visibility while surveying assigned areas of streets and roadways through routine patrols
• Delivered superior customer service while addressing any questions, requests or concerns posed by motorists regarding directions for traveling throughout the City
• Demonstrated a superior knowledge of all District of Columbia Municipal Regulations (DCMR-18) and other applicable codes and laws stipulated by Washington DC
• Served in a highly-visible role as a primary representative of the District for a high-volume of traffic adjudication hearings

• Expertly performed a wide-range of actions involved in the protected transportation of a high-volume population of detainees to assigned destinations
• Employed a hands-on approach to auditing and investigating all personal identification materials and special requirements for Medical, Transfer, and Court actions prior to pick-up and drop-off of each individual to ensure for complete adherence to all regulatory guidelines in a fast-paced setting
• Successfully attained authorization to serve in a front-line capacity as an Armed Guard Services for the Department of Homeland Security (ICE)
• Held full accountability for the delivery of safe, secure transportation in compliance with all Performance Based National Detention Standards (PBNDS) for order and care, Transportation SOPs of DHS, and all applicable law stipulated by local, state, and Federal entities including the Federal Aviation Administration for airport-related deportation activities
• Operated effectively in an environment involving frequent travel between a network of states including Maryland, Virginia, Washington, DC, Delaware, New York, and New Jersey
• Leveraged a fluency in Spanish to serve as a conduit between English-speaking officials and a diverse population of detainees with Limited English Proficiency (LEP) to ensure all persons were fully knowledgeable of official procedures, laws, and documents involved in the function

• Dynamically led a skilled and engaged workforce of security specialists throughout all daily activities and special projects in a fast-paced, high-volume, mission-critical setting
• Prevented any unlawful access to the facility by directing team members in the verification and authorization of all persons and materials attempting entry or exit from the assigned area
• Quickly responded to a myriad of alarm types by prioritized and assigned tasks to personnel
• Headed the investigation of all individuals, personal identification, and associated collaterals and deterred passage of any unauthorized persons or contraband items
• Performed routine vehicular and foot patrols of the premises to survey for any suspicious persons, criminal activities, safety hazards, or non-compliance issues from NIH standards
• Balanced multiple, simultaneous priorities, conflicting interests, complex requirements, and high-level expectations for safety and security of a crucial government entity
• Authored daily incident reports in accordance with all SOPs and policies and maintained a database of court stated documents
• Quickly promoted to Lieutenant due to recognized leadership capacities and dedicated work ethic
• Enforced strict compliance to all NIH regulations, NIH Police General Order, and Post Order
• Protected life, property, and assets within the assigned facility in a front-line capacity
• Fostered and strengthened a network of collaborative relationships with directors, facility managers, and personnel spread across the NIH, National Institute of Allergy and Infectious Diseases (NIAID), and Integrated Research Facility (IRF)
• Inspected for Weapons of Mass Destruction, HAZMAT materials, and a series of contraband items of varying levels of severity by properly operating X-Ray, Metal Detection, and Smith Machine equipment