Edgar Cruz Hernandez
Escondido,CA
Summary
Proven track record of enhancing customer satisfaction and improving product quality, notably at UPS and Walldesign Inc. Demonstrates exceptional teamwork and collaboration, alongside adeptness in GPS route planning. Achieved significant reductions in product rejection rates through meticulous quality control inspections, embodying a positive attitude and a commitment to excellence.
Overview
22
22
years of professional experience
Work History
Delivery Driver
UPS
10.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Overnight Stocker
Vons
04.2021 - 09.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Delivery Driver
UPS
10.2020 - 01.2021
Lather (construction)
Carlson Plastering
02.2013 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at using power tools.
- Team leader, Foreman of a small crew.
Lather (Construction)
Select Plastering
08.2009 - 02.2013
- Worked effectively in fast-paced environments.
Quality Control Inspector
Walldesign Inc.
04.2005 - 02.2009
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
Lather (Construction)
Walldesign Inc
06.2001 - 04.2005
Education
High School Diploma -
Orange Glen High School
Escondido, CA06.2000
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Safe Driving
- Loading and unloading
- GPS and route planning
- Safe Driving Record
- Order picking and processing
- Able to handle power tools
- Adequate Computer skills
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Delivery Driver
UPS
10.2022 - 01.2023
Overnight Stocker
Vons
04.2021 - 09.2021
Delivery Driver
UPS
10.2020 - 01.2021
Lather (construction)
Carlson Plastering
02.2013 - 02.2020
Lather (Construction)
Select Plastering
08.2009 - 02.2013
Quality Control Inspector
Walldesign Inc.
04.2005 - 02.2009
Lather (Construction)
Walldesign Inc
06.2001 - 04.2005
High School Diploma -
Orange Glen High School