Edgar De Leon
Tucson,AZ
Summary
Sales and Service Professional with expertise in managing operations through advanced software utilization. Delivered effective payment processing, proposal preparation, and device updates while maintaining a strong focus on industry trends and customer needs. Committed to enhancing customer relations and utilizing effective communication and time management skills to drive growth.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
National solution specialist
Cox Communications
Tucson, AZ
08.2018 - Current
- Made targeted product and service recommendations based on customer needs.
- Resolved customer account and billing problems.
- Troubleshot customer devices and diagnosed malfunctions.
- Troushooled customer devices and diagnosed malfunctions.
- Attended trade shows to promote company offerings and build relationships with customers.
Education
Pc836 - Criminal Justice
El Camino College
Torrance, CA 09.1999 - 09.2000
Hollywood High School
Los Angeles Skills
- Attention to detail
- Customer relationship management
- Troubleshooting techniques
- Issue resolution
Timeline
National solution specialist
Cox Communications
08.2018 - Current
Pc836 - Criminal Justice
El Camino College
09.1999 - 09.2000
Hollywood High School