Edgar Guerrero
Bartender
Brooklyn,NY
Summary
Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. Twenty five years in field with strong desire to drive business success.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
General Manager
Anella
Brooklyn, NY
08.2016 - 12.2020
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Oversaw social media and marketing strategies
- Developed an online system for take out ordering in March 2020 to maintain sales and circumvent delivery platforms.
- Developed relationships with spirits vendors that led to the organization of promotional events at the establishment
Beverage Manager
Anella
Brooklyn, NY
11.2011 - 09.2016
- Created cocktail list seasonally and curated wine list.
- Managed bar and wait staff and directed hiring program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program, and raised profitability per glass.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Server
Pastis
New York, NY
10.2006 - 02.2013
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
Fort Lauderdale, FL 09.1997 - 09.1999
Skills
Knowledge of craft cocktails
Liquor, beer and wine knowledge
Creative mixology
Hospitality service expertise
Certification
WSET Intermediate Wine Certification
Timeline
General Manager
Anella
08.2016 - 12.2020
Beverage Manager
Anella
11.2011 - 09.2016
WSET Intermediate Wine Certification
02-2009
Server
Pastis
10.2006 - 02.2013
Associate of Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
09.1997 - 09.1999