Edgar Hodges
Pilot Point,Texas
Summary
Dynamic bar manager with a proven track record at Serna's Mexican Restaurant, excelling in staff training and customer engagement. Recognized for outstanding service and strong multitasking abilities, I foster a positive team environment while optimizing inventory management to enhance operational efficiency. Committed to delivering exceptional hospitality experiences.
Overview
13
13
years of professional experience
Work History
Bartender
Dave & Buster's
11.2017 - Current
- Crafted and served a diverse range of specialty cocktails and beverages to enhance customer experience.
- Trained and mentored new bartenders on drink preparation techniques and customer service standards.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Key Holder
El Fenix
10.2015 - 09.2017
- Supervised daily operations and ensured compliance with store policies and procedures.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained and mentored new staff on sales techniques and operational best practices.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Bar Manager
Serna's Mexican Restuarant
06.2013 - 10.2014
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented staff training programs, enhancing service quality and efficiency.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Created seasonal cocktail menus, driving customer engagement and satisfaction.
Assistant Manager
Applebee's Neighborhood Grill & Bar
06.2012 - 06.2013
- Led team in executing daily operations, ensuring adherence to company standards.
- Developed training programs to enhance staff performance and operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
No Degree - General Studies
SFCC
Santa Fe, NMSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Service-oriented mindset
- Hospitality service expertise
- Staff management
- Outstanding customer service
Timeline
Bartender
Dave & Buster's
11.2017 - Current
Key Holder
El Fenix
10.2015 - 09.2017
Bar Manager
Serna's Mexican Restuarant
06.2013 - 10.2014
Assistant Manager
Applebee's Neighborhood Grill & Bar
06.2012 - 06.2013
No Degree - General Studies
SFCC
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