Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Edgar Jimenez

Stuart

Summary

Adaptable and motivated bilingual Spanish-English speaking professional with over 25 years of customer service experience in the hospitality and entertainment industries seeking an opportunity to utilize current skills set and leverage existing knowledge.

Overview

21
21
years of professional experience

Work History

Driver/Personal Shopper

Instacart
03.2020 - Current
  • Effective utilization of mobile device applications.
  • Executed efficient shopping and delivery of customer orders while ensuring adherence to specified timeframes.
  • Communicated effectively with customers regarding substitutions and product availability, enhancing overall satisfaction.
  • Punctual delivery of orders.
  • Maintains positive relationships with store personnel by being consistently professional and friendly.
  • Executed precise and timely shopping for customer orders, ensuring accuracy and quality of selections.


Host

Sonnys BBQ
11.2022 - 10.2024
  • Managed guest seating arrangements to optimize flow and enhance customer experience.
  • Trained new hosts on reservation systems and customer service protocols.
  • Coordinated with kitchen staff to ensure timely order delivery for guests.
  • Resolved guest inquiries and complaints, ensuring satisfaction during dining experience.
  • Maintained cleanliness and organization of front-of-house area for optimal presentation.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Expediter/Busser/ Lead Driver

Cage Bar and Grill
02.2015 - 03.2020
  • Cross trained to work in all areas of both back and front of the house operations.
  • Provided exceptional customer service for phone and in-person orders.
  • Executed efficient and punctual delivery of customer orders.
  • Food expeditor to ensure seamless dining for guests.
  • Developed skills and knowledge of operations in the restaurant by learning responsibilities of other positions.
  • Promoted to lead driver with cross-training in all aspects of restaurant and customer service.

Business Owner

One World Grooves DJ Company & Service
01.2005 - Current
  • President and Founder of lucrative DJ business.
  • Expert level knowledge in audio, sound and hardware technology
  • Customer service through scheduling and developing relationships with businesses in the community.
  • Promoted services on social media and news outlets - both virtual and conventional.
  • Bookkeeping and managerial skills to ensure successful business practices.

Education

GED -

Clewiston Adult
Clewiston, FL
01.2002

Skills

  • Computer skills
  • POS
  • Customer Service
  • Event coordination
  • Team-based problem solving
  • Strong communication
  • Emotional intelligence
  • Bilingual/Spanish
  • Conflict resolution techniques
  • Djing/music production

Languages

Spanish
Native or Bilingual

Interests

DJ/sound engineering

Song writing

psychology

Spirituality


Timeline

Host

Sonnys BBQ
11.2022 - 10.2024

Driver/Personal Shopper

Instacart
03.2020 - Current

Expediter/Busser/ Lead Driver

Cage Bar and Grill
02.2015 - 03.2020

Business Owner

One World Grooves DJ Company & Service
01.2005 - Current

GED -

Clewiston Adult