Edgar Mkrtchian
Burbank,CA
Summary
Detail-oriented and multilingual professional fluent in Armenian, English, and Russian, with experience in healthcare office support and tutoring environments. Skilled in patient communication, appointment scheduling, and administrative data management. Completed NAF Medical Academy coursework, including Anatomy & Physiology, Biotechnology, and Medical Ethics, with hands-on lab experience in clinical protocols such as hygiene and PPE use. Reliable, organized, and able to adapt quickly in fast-paced professional settings.
Overview
1
1
year of professional experience
Work History
Office Worker
GAMMA HOME HEALTH INC.
Burbank, CA
10.2025 - 01.2026
- Handled patient phone communication, including scheduling, confirming appointments, and coordinating with healthcare staff (15–25 calls per day)
- Maintained accurate administrative data entry across patient records and office systems
- Organized and managed documents to ensure easy access and consistency
- Managed multiple tasks simultaneously in a fast-paced office environment
- Communicated clearly and professionally with patients and healthcare staff
- Updated schedules and handled daily changes in a timely manner (5–10 adjustments per day)
- Supported staff by organizing and preparing patient records and paperwork
After-School Tutor
Learning Trajectory
Burbank, CA
07.2025 - 10.2025
- Tutored 3rd–8th grade students in math and general coursework, providing both homework support and targeted practice to strengthen weak areas
- Managed simultaneous support for 8+ students per session, prioritizing tasks and maintaining structured, efficient learning environments
- Addressed behavioral and motivational challenges by adapting communication style, reinforcing focus, and keeping students engaged
- Developed individualized approaches to explain concepts in multiple ways based on each student’s learning style
- Built students’ confidence and accountability by encouraging consistent study habits and independent problem-solving
- Communicated with parents to align tutoring strategies and ensure academic progress
- Strengthened students’ critical thinking and persistence when working through difficult material
Education
High School Diploma -
Burbank High School
Burbank, CA05-2026
Skills
- Patient communication and appointment scheduling
- Administrative data entry and document organization
- Familiarity with healthcare office workflows and procedures
- Knowledge of clinical protocols, including proper hygiene and PPE use
- Professional communication with patients, staff, and clients
- Ability to adjust communication based on situation and audience
Healthcare & Administrative Skills
Communication & Interpersonal Skills
- Team collaboration in professional environments
- Strong organization, attention to detail, and task prioritization
- Ability to manage multiple responsibilities in fast-paced environments
- Adobe Photoshop (image editing and visual content creation)
- Digital record management and data entry systems
Organization & Time Management
Technical Skills
Languages
Armenian - Native or Bilingual
English - Native or Bilingual
Russian - Native or Bilingual
Timeline
Office Worker
GAMMA HOME HEALTH INC.
10.2025 - 01.2026
After-School Tutor
Learning Trajectory
07.2025 - 10.2025
High School Diploma -
Burbank High School