Edgar Moreno Rivas
Cafe Rio
Temecula,CA
16
years of professional experience
Results-driven Area Manager with expertise in team leadership and operations management. Proven track record of enhancing customer service and staff performance across multiple locations.
Work History
Area Manager
7 Years 6 Months- Led operational initiatives to enhance customer service and staff performance across multiple locations.
- Implemented training programs to improve team efficiency and maintain consistent service standards.
- Analyzed sales data to identify trends, informing strategic inventory management decisions.
- Developed scheduling practices that optimized labor costs while ensuring adequate staffing levels.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
General Manager
5 Years- Led cross-functional team meetings to align objectives and improve operational efficiency.
- Analyzed sales trends to optimize inventory management and increase profitability.
- Developed and implemented training programs to enhance staff performance and customer service skills.
- Oversaw daily operations to ensure compliance with quality standards and company policies.
Floor Associate
2 Years 4 Months- Assisted customers in locating products, enhancing shopping experience and satisfaction.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Operated forklift and pallet jack for efficient inventory management and stock replenishment.
- Trained new associates on store policies, procedures, and customer service best practices.
Education
High School Diploma
Skills
Operational leadership
Operational management
Staff training and development
Inventory management
Team development
Team leadership
Operations oversight
Timeline
Area Manager
Cafe Rio
02.2019 - CurrentRead More
General Manager
Panera Bread
02.2014 - 02.2019Read More
Floor Associate
Home Depot
02.2011 - 06.2013Read More
Pete Knight High School
High School Diploma
Read More