Edgar Perez
Las Vegas,NV
Summary
Dedicated professional with extensive experience in high-volume gaming operations. Expertise in managing financial transactions and maintaining compliance with gaming regulations. Committed to fostering positive customer relationships while ensuring accuracy and accountability in all financial dealings.
Overview
9
9
years of professional experience
Work History
Casino Banker
The Venetian Resort Hotel Casino
Las Vegas, Nevada
10.2024 - Current
- Managed cash handling and transaction processing for high-volume gaming operations.
- Ensured compliance with gaming regulations and company policies during transactions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of financial transactions and audits for accountability.
- Performed daily reconciliation of bank accounts, ensuring accuracy of all figures.
- Assisted customers with deposits, withdrawals, and other financial transactions in a timely manner.
- Issued chips, tokens, and other items as requested by customers.
- Followed established safety guidelines when counting large amounts of currency or coins.
- Maintained accurate records of transactions and cash balances.
- Prepared reports regarding daily bank activity for management review.
- Maintained high levels of customer satisfaction through excellent service delivery.
- Maintained accountability of money banks and released to assigned personnel.
- Exchanged money, credit, tickets, or casino chips for patrons.
Casino Banker
Faros Unlimited
09.2023 - 07.2024
- Extremely detail-oriented to prevent errors and ensure accuracy in financial transactions.
- Familiar with banking rules and regulations.
- Prepare applicable paperwork, and comply with cash reporting requirements, all while providing exceptional customer service.
- Provide customer service to casino players and dealers to ensure compliance with established gaming rules.
- Knowledge of Baccarat, Blackjack, Ultimate Texas Hold'em, 3 Card Poker, and Crazy Four Poker.
Prep Baker
Sprinkles
08.2022 - 08.2023
- Wrapped items in plastic in preparation for display and to sell to customers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Placed orders for additional supplies when necessary based on production needs.
- Rotated stock as needed to keep freshness intact.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Kept records of daily production numbers for each type of item produced.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Followed food safety guidelines while preparing all food items.
Warehouse Associate
IGS Solutions
08.2021 - 08.2022
- Operated forklifts to move materials efficiently within the warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in loading and unloading shipments for timely distribution.
- Ensured compliance with safety procedures during daily operations.
- Trained new associates on proper warehouse procedures and safety practices.
- Communicated effectively with team members on matters related to work assignments.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
Delivery Driver
Door Dash
Los Angeles, CA
07.2019 - 07.2020
- Delivered food orders promptly to customers in various locations.
- Navigated routes efficiently using GPS and mapping applications.
- Communicated with customers regarding order status and delivery updates.
- Ensured food quality and safety during transport between restaurants and homes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
HMS Host
AREAS USA
Los Angeles, CA
06.2016 - 06.2019
- Maintained cleanliness of the host station and dining area consistently.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed dining room layout to maximize efficiency of staff members.
- Inspected dining areas for any damages or defects.
Education
Highschool Diploma -
Huntington Park High
Huntington Park, CADealing License
Crescent School of Gaming And Bartending
Skills
- Customer service
- Inventory management
- Stock management
- Cash handling
- Transaction processing
- Financial reporting
- Customer relationship management
- Attention to detail
- Anti-money laundering
- Accounting principles
- Leadership qualities
- Currency exchange
- Customer engagement
- Professional demeanor
- Relationship building
- Financial transactions
- Chip Verification
Additional Information
4+ years, Receiving shipments and checking invoices to report any missing items, Counting inventory, Maintaining a clean, organized stockroom at all times, Resolved customer concerns and adjusted orders, Evaluated customer needs and determined appropriate action, Friendly and punctual delivery, Receive and count stock items, Record data manually or by computer, Pack and unload items to be stocked on shelves, Providing a clean work environment, Proper storage and preparations, Excellent food stocking and sorting abilities, Operating mixers to create dough, batters, and icing, Trained fellow workers to follow protocols efficiently, Great ability to remain calm under pressure, Extremely detail oriented to prevent errors and ensure accuracy in financial transactions, Familiar with banking rules and regulations, Prepare applicable paperwork and comply with cash reporting requirements, Provide customer service to casino players and dealers to ensure compliance of established gaming rules, Knowledge of Baccarat, Blackjack, Ultimate Texas Hold'em, 3 Card Poker, and Crazy Four Poker
Languages
Spanish
Native/ Bilingual
Timeline
Casino Banker
The Venetian Resort Hotel Casino
10.2024 - Current
Casino Banker
Faros Unlimited
09.2023 - 07.2024
Prep Baker
Sprinkles
08.2022 - 08.2023
Warehouse Associate
IGS Solutions
08.2021 - 08.2022
Delivery Driver
Door Dash
07.2019 - 07.2020
HMS Host
AREAS USA
06.2016 - 06.2019
Highschool Diploma -
Huntington Park High
Dealing License
Crescent School of Gaming And Bartending
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