Josue Henriquez
Oxnard
Summary
Dynamic professional with extensive experience as a Casino Banker at Knighted Ventures, excelling in transaction processing and compliance monitoring. Proven ability to enhance customer service through effective communication and teamwork, while maintaining meticulous attention to detail. Recognized for adaptability in high-pressure environments, ensuring safety and security in all operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Casino Banker
Knighted Ventures
04.2025 - Current
- Processed cash and chips accurately for gaming transactions, ensuring compliance with operational guidelines.
- Assisted customers with account inquiries, enhancing overall guest experience through effective communication.
- Maintained accurate records of financial transactions using casino management software to ensure accountability.
- Collaborated with team members to uphold security protocols, minimizing risks during cash handling processes.
- Monitored gaming tables for irregularities, reporting issues promptly to maintain a safe environment for patrons.
- Adapted quickly to changing work environments, demonstrating flexibility in high-pressure situations during peak hours.
- Maintained and monitored funds on assigned shift.
Security Officer
PSC Security
12.2022 - 08.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, ensuring appropriate documentation and reporting.
- Assisted with access control procedures, verifying identification of visitors and contractors.
Wendy's Team Worker
Wendys Restaurant
06.2022 - 11.2022
- Assisted in preparation of food items, ensuring quality and adherence to safety standards.
- Maintained cleanliness of workstations and dining areas, promoting a positive customer experience.
- Collaborated with team members to efficiently execute daily operational tasks during peak hours.
- Demonstrated adaptability by quickly learning menu items and restaurant procedures.
Education
High School Diploma -
Oxnard High
Oxnard, CA06-2022
Skills
- Leadership qualities
- Compliance monitoring
- Anti-money laundering
- Upselling strategies
- Transaction processing
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
Certification
- Licensed Casino Staff
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Casino Banker
Knighted Ventures
04.2025 - Current
Security Officer
PSC Security
12.2022 - 08.2023
Wendy's Team Worker
Wendys Restaurant
06.2022 - 11.2022
High School Diploma -
Oxnard High