Edgar Salas

• Developed positive relationships with customers through friendly interactions.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Shipping Order domestic & FTZ
• Has meet EOQ expectations

• Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
• Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
• FTZ (Foreign Trade Zone) Knowledge
• Facilitated timely order processing by ensuring accurate logging and tracking of received items in the database.

· Elaboration of Mexican and American documents of import and export according to the requirements, such as: IMPORT - Import of raw material(commodity), import of material IN-BOND and SHIPPER, import of machinery and equipment(team). EXPORT - Export of finished product, return of raw material, return of equipment.

· Maintenance of files of motions the customs regime (RT, IN, AF.).

· Maintenance of file of invoices according the customs regime.

· Maintenance and update the customs system (CODICE), new part numbers, correction of the same ones, etc.