Dedicated professional with strong interpersonal communication and policy enforcement skills. Proven ability in managing investigations, report writing, training staff, and improving loss prevention protocols to ensure a secure retail environment.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Corporate Loss Prevention Investigator / Team Lead
Curacao
Los Angeles , California
11.2019 - Current
Conducted thorough investigations of internal/external theft incidents, suspicious activities, accidents, vandalism, unauthorized purchases and other additional occurrences within 13 stores
Apprehended shoplifters upon verifying theft using CCTV footage.
Conducted interviews with employees regarding theft incidents after investigation related to internal theft
Documented evidence of attempted theft and recovered merchandise, enhancing accuracy of loss prevention reports.
Compiled detailed reports summarizing investigations and findings to inform management decisions.
Trained staff on Company's Policy, Loss Prevention protocols and safety procedures.
Performed audits ensuring employees follow company policy, and CCTV systems.
Assisted with store inventory audits to ensure accuracy of stock levels.
Loss Prevention Agent
Curacao
Lynwood, California
11.2011 - 11.2019
Verify receipts to reduce theft and inventory shrinkage.
Reported suspicious activity to management to ensure safety and security.
Assessed departments for merchandise security, identifying potential vulnerabilities to strengthen loss prevention efforts.
Assisted in periodic inventory audits to verify stock levels.
Delivered attentive service to customers during arrival and departure, enhancing overall shopping experience.
Education
High School Diploma -
Marco Antonio Firebaugh High School
Lynwood
06-2011
Skills
CCTV investigations
Loss prevention techniques
Policy enforcement
Report writing
Employee training
Time management
Interpersonal communication
Professionalism
Certification
Osha 30 Hour Outreach Training Program - Construction
Accomplishments
Leadership Training
Timeline
Corporate Loss Prevention Investigator / Team Lead