Edgar Vargas
Fallbrook,CA
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at McDonald's, where I excelled in customer service and cash management. Recognized for enhancing front counter operations and fostering positive customer relationships, I thrive in fast-paced environments while effectively multitasking and addressing inquiries with patience and empathy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Therapist
Autism Behavioral Therapies
San Diego, CA
06.2025 - Current
- Conducted behavioral assessments to identify client needs and develop tailored treatment plans.
- Implemented evidence-based interventions to support clients in achieving therapeutic goals.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Monitored client progress and adjusted strategies based on individual responses to therapy.
- Implemented crisis prevention measures when necessary to maintain safety within therapy sessions.
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Trained new staff on therapeutic practices and effective communication strategies.
Front Counter Cashier
McDonald's
Fallbrook, CA
12.2018 - 05.2021
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
- Collaborated with team members to ensure seamless front counter operations during peak hours.
- Promoted a safe work environment by consistently following health and safety guidelines when working at the front counter area.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained up-to-date knowledge of store promotions and policies, enabling prompt assistance with customer inquiries about discounts or deals available on items sold at the establishment.
Education
Bachelor of Arts - Psychology
California State University, San Marcos
San Marcos, CA05-2025
Associate of Arts - Spanish
Palomar College
San Marcos, CA06-2023
Associate of Arts - General Studies
Palomar College
San Marcos, CA06-2023
Skills
- Customer service
- Strong work ethic
- Patience and empathy
- Quick learner
- Shelf stocking
- Effective task management
- Cash management
- Handling complaints
- Reliability
- Multitasking Abilities
- Cooperative attitude
- Detail-oriented
- Active listening
- Communication
Accomplishments
- I would work during their breakfast and lunch rush hours (between 7 am to 3 pm) 4 days a week. Achieved customer satisfaction on these busy days by effectively helping customers and completing their orders. I was able to multitask between customers dining in as well as people at the drive-thru.
- I would be attentive to customers voicing a problem with the food or service and try my hardest to resolve these issues.
- Supervised new co-workers and taught them how to prepare specific orders as well as how to provide effective customer service.
Certification
Crisis Prevention Intervention Certified
CITI Certification
Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Limited Working
Timeline
Behavioral Therapist
Autism Behavioral Therapies
06.2025 - Current
Front Counter Cashier
McDonald's
12.2018 - 05.2021
Associate of Arts - Spanish
Palomar College
Associate of Arts - General Studies
Palomar College
Bachelor of Arts - Psychology
California State University, San Marcos