Edgar Zendejas
Indio,CA
Summary
Experienced with managing patient referrals and coordinating communication between healthcare providers. Uses organizational skills to streamline referral processes and enhance patient care. Strong understanding of healthcare systems and adept at multitasking in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Referral Coordinator
Borrego Health/DAP Health
11.2019 - Current
- Scheduled appointments with specialists on behalf of clients.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
Medical Records Clerk
Centro Medico Cathedral City
02.2012 - 11.2019
- Produced medical/behavioral health/billing records for patients, other offices, subpoenas
- Processed school physical/DMV/IHSS forms
- Scanned progress notes
- Pull/file charts for our dental department
- A hub for other clinical departments
Shuttle Driver
Centro Medico Coachella/Cathedral City
07.2007 - 02.2012
- Provided safe transportation to/from clinics for patients
- Maintained vehicle with appropriate service requirements
- Logged mileage and shuttle transports
Education
High School Diploma -
Indio High School
Indio, CA06.1997
Skills
- Bilingual (Spanish)
- Multi-tasker
- Trouble shooter
- Proficient in Office
- Fax Server
- Greenway/Intergy EHS
- Customer service
- Affable
- Pre-authorizations
- Insurance Verification
Timeline
Referral Coordinator
Borrego Health/DAP Health
11.2019 - Current
Medical Records Clerk
Centro Medico Cathedral City
02.2012 - 11.2019
Shuttle Driver
Centro Medico Coachella/Cathedral City
07.2007 - 02.2012
High School Diploma -
Indio High School
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