Edgard Pinelo
Moreno Valley,CA
Summary
Driven and dependable, leveraged expertise in warehouse operations and attention to detail to enhance order fulfillment efficiency at Deckers Brands. Excelled in training associates and streamlining processes, significantly contributing to team goals. Demonstrated packing expertise and a commitment to safety, ensuring accuracy and reducing accidents.
Overview
19
19
years of professional experience
Work History
Order Fulfillment Associate
Deckers Brands
Moreno Valley, CA
03.2021 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Followed SOPs to avoid mix-ups and damages to orders.
- Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
Airline Customer Service Agent
Aeromexico
Cancun, Mexico
05.2010 - 10.2020
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Forklift Operator
APL Logistics
Rancho Cucamonga, CA
02.2005 - 01.2010
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Education
GED -
Fontana Adult School
Fontana, CA03.2004
Skills
- Shipping procedures
- Warehouse Operations
- Packing expertise
- Order Picking
- Stock replenishment
- Attention to Detail
- Dependable and reliable
Languages
Spanish
Full Professional
Timeline
Order Fulfillment Associate
Deckers Brands
03.2021 - Current
Airline Customer Service Agent
Aeromexico
05.2010 - 10.2020
Forklift Operator
APL Logistics
02.2005 - 01.2010
GED -
Fontana Adult School