Edgard Serna
Phoenix,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Fast Food Worker
Fired Pie
Arizona
01.2021 - 08.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High School Diploma -
Northern Arizona University
Flagstaff, AZ05.2027
Skills
- Customer Service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Money Handling
- Organized multi-tasker
- Reliable and punctual
- Cash handling proficiency
- Personal hygiene maintenance
- Basic Math Competency
- Valid [Arizona] driver's license
- Good with Numbers and math
Languages
Spanish
Native or Bilingual
Timeline
Fast Food Worker
Fired Pie
01.2021 - 08.2023
High School Diploma -
Northern Arizona University
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