Edgardo Fuenmayor
Miami,FL
Summary
Results-oriented expert with extensive experience in customer service and business intelligence. Recognized for exceptional written communication skills and proficiency in implementing systems that enhance processes and promote team collaboration, leading to notable advancements in client engagement.
Overview
11
11
years of professional experience
Work History
Bridgetender
Florida Drawbridge Inc.
Miami`, FL
09.2021 - 06.2022
- Operated drawbridge controls to ensure safe passage for vehicles and vessels.
- Monitored bridge mechanisms to identify maintenance needs and ensure proper functioning.
- Trained new personnel on effective drawbridge operation techniques.
- Coordinated with traffic and marine personnel regarding operational procedures.
- Observed passage of water traffic to lower drawbridges and raise automobile gates.
President
Mayor Consulting Group
Miami, FL
05.2018 - 08.2021
- Identified inaccuracies in credit reports and devised effective dispute strategies for clients.
- Created customized credit repair plans aligned with clients' financial objectives.
- Educated clients on credit scores and key factors influencing them.
- Negotiated favorable terms with creditors through consistent communication.
- Maintained comprehensive records of client interactions and progress in systems.
Director of Operations
Nanotek USA
Miami, FL
02.2016 - 03.2018
- Motivated diverse sales team to consistently achieve company objectives.
- Analyzed market trends and customer feedback to refine product strategies.
- Established robust relationships with key clients, fostering long-term partnerships.
- Conducted training sessions to enhance team performance and skill sets.
- Oversaw budget management and resource allocation for sales initiatives.
- Monitored competitor activities, adjusting strategies to maintain competitiveness.
- Negotiated contracts with vendors, suppliers, and distributors to optimize terms.
- Attended trade shows and industry events to elevate company brand visibility.
Critter Control
Wildlife Specialist
Fort Lauderdale, Florida
01.2015 - 08.2015
- Trapped various wildlife species using humane and effective techniques.
- Inspected sites to determine animal presence and optimal trapping locations.
- Educated landowners on best practices for managing nuisance wildlife populations.
- Identified and proposed restoration plans, including necessary repairs and insulation upgrades.
- Wore protective gear to prevent contact with contaminants.
- Disinfected attics with hospital-grade disinfectant to eliminate harmful organisms.
Sales Associate/Retail Store Manager
Verizon Wireless To Go
Miami, FL
06.2011 - 01.2015
- Facilitated customer product selection and provided tailored recommendations.
- Demonstrated cell phone features to enhance customer knowledge.
- Accurately processed transactions using point-of-sale systems.
- Maintained inventory levels and organized displays to attract customers.
- Resolved customer inquiries and complaints with effective solutions.
- Managed daily store operations, ensuring workflow efficiency among staff.
- Trained and supervised team members in sales techniques and customer service best practices.
- Collaborated on promotional campaigns and product launches with corporate teams.
Education
Professional Communications Certification -
Southwest Airlines
Miami, FL11-2025
Entry Level And Basics Of Government Contracting -
The Federal Code
Miami04-2025
Dog Handler/ Trainer -
Magic City K-9
Miami, FL07-2024
Plumbing - Plumbing Apprentice Certificate
HBI
Miami02-2024
Associates Of Applied Science - Accounting
Miami Dade College
Miami, FL06-2017
General Education Diploma -
Lindsay Hopkins
Miami, FL03-2011
Skills
- Business management
- Business intelligence
- Problem-solving abilities
- Written communication
- Systems implementation
- Time management abilities
- Records organization and management
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Basketball
References
References available upon request.
Timeline
Bridgetender
Florida Drawbridge Inc.
09.2021 - 06.2022
President
Mayor Consulting Group
05.2018 - 08.2021
Director of Operations
Nanotek USA
02.2016 - 03.2018
Critter Control
Wildlife Specialist
01.2015 - 08.2015
Sales Associate/Retail Store Manager
Verizon Wireless To Go
06.2011 - 01.2015
Professional Communications Certification -
Southwest Airlines
Entry Level And Basics Of Government Contracting -
The Federal Code
Dog Handler/ Trainer -
Magic City K-9
Plumbing - Plumbing Apprentice Certificate
HBI
Associates Of Applied Science - Accounting
Miami Dade College
General Education Diploma -
Lindsay Hopkins