Edgar Reta-Lorenzo
Asheboro,NC
Summary
Operations-oriented professional with nearly five years of law enforcement experience and three years of automotive sales experience. Background includes investigative work, operational coordination, detailed report writing, documentation, training support, time-sensitive decision-making, and collaboration across teams. Former detective and SWAT team member with experience handling sensitive information, managing competing priorities, and communicating findings clearly. Top-performing automotive sales professional recognized for strong sales results and trusted to help train new team members. Fluent in English and Spanish and interested in bringing a disciplined, results-focused approach to operations management in Lima, Peru.
Overview
8
8
years of professional experience
Work History
Automotive Sales Professional
Asheboro Honda
Asheboro, NC
11.2023 - Current
- Achieved consistent sales growth over three years in a customer-focused, target-driven environment.
- Built customer relationships, identified client needs, and recommended appropriate vehicle solutions.
- Managed multiple active customer opportunities while coordinating follow-ups, paperwork, and sales-process requirements.
- Worked collaboratively with dealership management and colleagues to address customer concerns and support sales objectives.
- Trained and supported new sales employees as requested by management, enhancing team capabilities.
- Adjusted tasks to meet evolving business needs in a fast-paced environment. while maintaining a professional customer experience and focusing on results.
- Managed customer records in dealership CRM and follow-up schedules.
Detecitve
Asheboro Police Department
Asheboro, NC
01.2019 - 10.2023
- Conducted investigative activities, gathered and evaluated information, and prepared reports that informed subsequent actions and decision-making.
- Conduct thorough investigations to gather evidence and build case files.
- Collaborate with law enforcement personnel to coordinate investigative efforts.
- Served five years in law enforcement, carrying out responsibilities requiring sound judgment, accountability, confidentiality, and attention to detail.
- Managed sensitive information and handled situations requiring discretion, clear communication, and timely decisions.
- Coordinated with colleagues and stakeholders to address incidents and resolve problems, ensuring alignment with operational objectives.
- Participated in SWAT operations requiring preparation, teamwork, adherence to procedures, and coordination under pressure.
- Enhanced team readiness through effective communication and coordination, ensuring compliance with established operational standards.
- Maintained accurate records and completed administrative documentation in accordance with department procedures.
Education
Some College (No Degree) - Criminal Justice
Randolph Community College
Asheboro, NCSkills
- Customer Relationship Management
- Revenue Generation & Profitability
- Operational Coordination
- Team Collaboration & Coordination
- Training & Employee Development
- Performance Reporting & Documentation
- Process Compliance & Risk Awareness
- Data Analysis and Reporting
- Problem Solving and Critical Thinking
- Conflict Resolution
- English-Spanish Bilingual
Timeline
Automotive Sales Professional
Asheboro Honda
11.2023 - Current
Detecitve
Asheboro Police Department
01.2019 - 10.2023
Some College (No Degree) - Criminal Justice
Randolph Community College