Josephine (Josey) Junge
Phoenix,AZ
Summary
Dynamic automotive sales professional excelling in customer engagement and relationship building. Proven ability to create exceptional experiences and enhance customer loyalty through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Automotive Sales Professional
INFINITI of Scottsdale
Scottsdale, AZ
08.2024 - Current
- Engaged customers through tailored product demonstrations and test drives, enhancing their purchasing experience.
- Built relationships with customers to enhance loyalty and repeat business.
- Provided expert knowledge on INFINITI models and features.
- Built strong relationships with customers, fostering loyalty and encouraging repeat business.
- Conducted follow-ups with clients to ensure satisfaction after purchase.
- Coordinated timely delivery of purchased vehicles, ensuring customer satisfaction and smooth transitions.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Maintained knowledge of current promotions and incentives offered by manufacturers.
- Engaged customers through product demonstrations and test drives.
Lead Bartender
Buck and Rider
Scottsdale, AZ
11.2022 - 08.2024
- Led bar team in crafting signature cocktails and maintaining high service standards.
- Upsold customers to premium brands, enhancing overall sales performance.
- Trained new bartenders on drink preparation and customer service techniques.
- Fostered a welcoming atmosphere through attentive service and effective communication.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed inventory to ensure timely stock replenishment and optimal storage.
- Communicated with security staff to de-escalate customer conflicts and remove customers.
- Effectively multitasked within fast-paced a fast-paced environment.
- Scheduled employee shifts to align with business needs, maintaining adequate coverage during peak hours.
Education
Associate of Applied Science - Occupational Therapy Assistant
Pima Medical Institute
Mesa05-2022
Skills
- Product knowledge expertise
- Vehicle appraisal
- Leasing
- Upselling techniques
- Sales strategies
- Lead generation proficiency
- Cold calling
- CRM software usage
- Customer relationship management
- Customer engagement
- Relationship building
- Product demonstrations
- Explaining service options
- Vehicle delivery coordination
- Paperwork accuracy
- Industry knowledge
- Problem solving
- Strong negotiation
- Pre-owned vehicles
Accomplishments
Top Three Salesperson for 1 year
Timeline
Automotive Sales Professional
INFINITI of Scottsdale
08.2024 - Current
Lead Bartender
Buck and Rider
11.2022 - 08.2024
Associate of Applied Science - Occupational Therapy Assistant
Pima Medical Institute