Edher Tapia
Summary
Dedicated professional with expertise in inventory management, quality control, and customer service. Committed to maintaining safety compliance and ensuring efficient order fulfillment while fostering strong team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Picking Associate
Canature WaterGroup
Whitestown
07.2025 - 02.2026
- Selected items accurately from inventory to fulfill customer orders.
- Operated warehouse equipment safely to transport products within the facility.
- Inspected incoming materials for quality and accuracy before storage.
- Collaborated with team members to maintain an organized workspace.
- Packaged products securely for shipment, reducing risk of damage during transit.
- Assisted in inventory management by tracking stock levels regularly.
- Followed safety protocols to maintain a secure working environment.
- Communicated effectively with supervisors regarding order status and needs.
- Picked orders accurately and efficiently according to customer requests.
- Maintained a safe working environment by adhering to company safety policies and procedures at all times.
- Ensured that all products were properly labeled and identified before being shipped outbound.
- Maintained cleanliness of work area in accordance with safety regulations.
- Identified and reported damaged products during picking to facilitate timely resolution and minimize disruptions.
- Packed merchandise into boxes according to customer specifications, maintaining quality standards throughout process.
- Worked closely with other departments such as receiving, shipping, and warehouse staff to ensure smooth workflow processes.
- Inspected product for defects or damages prior to stocking or shipping outbound orders.
- Provided assistance in physical inventories on an annual basis by counting stock items and reconciling results with existing records.
- Organized finished goods into designated locations within the warehouse facility according to size, type, color.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes and placed in outbound collection areas.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Weighed and measured products and materials to meet regulatory requirements.
- Read orders to verify attributes and quantities of merchandise.
- Placed products on conveyors for final wrapping and shipment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Operated forklift and pallet jack to transport heavy loads.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Automotive Parts Specialist
O'Reilly Auto Parts
Indianapolis
07.2024 - 06.2025
- Guided customers in identifying and selecting appropriate automotive parts to meet their needs.
- Maintained inventory accuracy through regular stock checks and organization.
- Delivered product information and tailored recommendations to improve customer satisfaction and drive repeat business.
- Collaborated with team members to ensure smooth daily operations.
- Utilized store management software for tracking inventory levels and orders.
- Supported training of new staff on store policies and procedures.
- Responded promptly to customer inquiries regarding parts availability and specifications.
- Maintained parts system with current order and sales data.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Assisted retail, wholesale, and service customers with selecting optimal parts for different needs.
- Supported service department by expertly pulling parts and updating records.
- Increased sales through effective cross-selling and upselling techniques during customer interactions.
- Prepared quotations for customers based on their requirements.
- Ensured compliance with safety regulations in handling chemicals and hazardous materials related to automotive parts.
- Communicated effectively with vendors regarding pricing, product availability and delivery schedules.
- Organized storage areas to ensure efficient retrieval of products.
- Cross-referenced part numbers between different manufacturers' catalogs.
- Verified accuracy of orders against invoices and delivery slips.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Ensured inventory of automotive parts by restocking shelves and ordering new items regularly.
- Performed regular checks on stock levels to ensure availability of all parts.
- Inspected returned parts for defects, damage or wear.
- Resolved customer complaints related to defective or damaged goods in a timely manner.
- Provided technical advice on the selection, installation and maintenance of automotive parts.
- Processed returns, exchanges and refunds according to store policies.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Performed complimentary services, battery installation, testing and wiper installations.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Collaborated with other members of sales team to reach targets.
- Cross-sold additional products and services to purchasing customers.
Education
High School Diploma -
Roncalli High School
Indianapolis, IN05-2024
Skills
- Order fulfillment
- Inventory management
- Stock rotation
- Forklift operation
- Safety compliance
- Product inspection
- Quality control
- Parts ordering
- Customer service
- Sales support
- Technical advice
- Attention to detail
- Problem resolution
- Team collaboration
- Effective communication
- Forklift operation
Languages
Spanish
Professional
Certification
- Fork License
Accomplishments
- Recognized O'Reilly Culture Keeper
Affiliations
- Service hours for school
- Boxing
Timeline
Picking Associate
Canature WaterGroup
07.2025 - 02.2026
Automotive Parts Specialist
O'Reilly Auto Parts
07.2024 - 06.2025
High School Diploma -
Roncalli High School