Edie Enriquez
Bakersfield,US
Summary
Hardworking and professional candidate with a commitment to excellence pursuing a career in accounting. Eager to contribute to customer and business needs by leveraging excellent analytical skills and attention to detail. Lifelong learner ready to take on new professional challenges.
Overview
38
38
years of professional experience
Work History
Science Teacher
Various School Districts
08.2021 - 06.2024
- Participated in professional development workshops to stay updated on current research findings and best practices in science education.
- Developed and executed detailed lesson plans, aligning with state curriculum standards and learning objectives.
- Utilized data to inform instructional decisions and personalize learning.
- Established and maintained professional relationships with students, staff, parents and community members.
Auto Claims Specialist
State Farm Insurance Companies
01.2004 - 11.2017
- Demonstrated exceptional attention to detail when evaluating vehicle damage assessments for accurate claim payouts.
- Kept current on insurance regulations, laws, policies and procedures.
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
Payment Plan Account Specialist
State Farm Insurance Companies
04.1986 - 04.2004
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Reconciled customer accounts and identified discrepancies for further investigation.
- Tailored communication strategies to match client preferences, enhancing engagement and information clarity.
- Identified and assisted with resolution of system issues.
Education
Single Subject Teaching Credential - Teacher Education
California State University - Bakersfield
Bakersfield, CA05.2021
Bachelor of Science - Accounting
California State University
Bakersfield, CA03.2001
Skills
- Growth Mindset
- Analytical Thinking
- Attention to Detail
- Precision and Accuracy
- Problem Solving
- Interpersonal Skills
- Excellent Communication
- Teamwork and Collaboration
Timeline
Science Teacher
Various School Districts
08.2021 - 06.2024
Auto Claims Specialist
State Farm Insurance Companies
01.2004 - 11.2017
Payment Plan Account Specialist
State Farm Insurance Companies
04.1986 - 04.2004
Single Subject Teaching Credential - Teacher Education
California State University - Bakersfield
Bachelor of Science - Accounting
California State University
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