Edie Kurbanova
Sun Prairie,WI
Summary
Dynamic professional with a proven track record at Fresh Mart, excelling in customer service and team collaboration. Leveraged strong sales techniques to enhance customer satisfaction and mentored new cashiers, fostering a supportive work environment. Committed to maintaining high standards of cleanliness and safety while demonstrating patience and empathy in all interactions.
Overview
4
4
years of professional experience
Work History
Manager in Training
Fresh Mart
03.2024 - Current
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Assistant Teacher
Play Haven
07.2023 - 11.2023
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
Cashier Team Lead
Fresh Mart
10.2020 - 02.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Associate of Arts - Business
Madison Area Technical College
Madison, WI12-2026
High School Diploma -
Sun Prairie East High School
Sun Prairie, WI05-2022
Skills
- Sales techniques
- Social media
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
Languages
Russian
Professional Working
Turkish
Elementary
Timeline
Manager in Training
Fresh Mart
03.2024 - Current
Assistant Teacher
Play Haven
07.2023 - 11.2023
Cashier Team Lead
Fresh Mart
10.2020 - 02.2023
Associate of Arts - Business
Madison Area Technical College
High School Diploma -
Sun Prairie East High School
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