Edilia Josefa Jimenez Sanchez
Hialeah
Summary
Dynamic manager with a proven track record at BELusa, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management and decision-making, successfully controlling costs to boost profits while fostering strong relationships with clients and suppliers.
Overview
9
9
years of professional experience
Work History
Manager
BELusa
08.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Gerbacio Cabrera
Cuba La Habana06-1983
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Manager
BELusa
08.2016 - Current
High School Diploma -
Gerbacio Cabrera
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