Edison Joe
Winslow,Arizona
Summary
Effective ethical leader with over 20 years of mid-level management, administrative, and supervisory skills, knowledge, and experience in clinical laboratory in both the federal Indian Health Service (IHS) and Tribal 638 Healthcare organization across multiple national healthcare accrediting bodies. Bringing the latest technical insight and solutions into clinical laboratory. Skilled and experience in bridging the technology, data, information, and clinical laboratory science to cultivate efficiency and effectiveness in positive organizational and patient outcomes. Over 30 years of combined healthcare experience in both ambulatory and inpatient healthcare organizations with primary care services, urgent care services, emergency care services and trauma care services in 24/7 environment
Overview
34
34
years of professional experience
1
1
Certification
Work History
IT Support Service Manager
San Carlos Apache Healthcare Corporation
09.2023 - Current
- Laboratory Support - Primary person to assist clinical laboratory department with clinical software and hardware solutions; configured, integrated, and interfaced new laboratory test equipment; established framework and architecture of each test method setups as necessary in electronic health record (EHR), test analyzers and application programming interface (API). Updated test, test menus and orders for medical staff
- IT - Administered and managed Critical Access Hospital's information technology programs for Business System Analysts (BSA) and work with Help Desk Center and Network. Routinely addressed, resolved, and provided solutions to software and hardware, upgrades, issues across clinical healthcare disciplines in two healthcare locations.
Clinical Application Coordinator (Informatics)
Fort Yuma Health Care Center, HHS, IHS
06.2021 - 09.2023
- Laboratory Support - Served as subject matter expert (SME) for clinical laboratory department as collateral duty; updated all clinical laboratory program testing policies and procedures for upcoming laboratory accreditation; performed routine laboratory testing in all phases; performed phlebotomy procedures, reviewed daily workload, PM, and QC checks.
- Informatics - Manage 100% of healthcare organization electronic health record (EHR) across healthcare disciplines and departments with installation of security and latest software updates in helping guide clinical decision support (CDS); Formulate, plan, update and develop policies and procedures in collaboration with key healthcare team members in meeting best practice healthcare protocols and national quality standards; Monitor and troubleshoot daily technical and operational performance of healthcare organization’s electronic health record (EHR) across variety of healthcare disciplines; Establish EHR training program; review all employee competency records to ensure compliance with policies and procedures of the organization
Clinical Laboratory Scientist
Dzilth-Na-O-Dith-Hle Health Center, HHS, IHS
01.2021 - 06.2021
- Collaborated, coordinated, formulated, and organized improving patient health outcomes in the treatments, diagnosis, therapies, and medication management through diagnostic medical laboratory testing daily
- Controlled 100% of the quality and integrity of patient testing operation, monitor safety programs, inventory and supply chain management and keep multiple service contracts current
- Conducted and performed clinical laboratory assessment and evaluation 100% of time on patients for medical, clinical, and diagnostic testing
- Engaged, reported, and communicated with internal and external healthcare stakeholders at minimum on daily basis
- Resolved clinical laboratory hardware and software issues.
Clinical Laboratory Scientist
Jicarilla Apache Nation, HHS, IHS
11.2020 - 12.2020
- Documented test results using computerized and manual transcription methods.
- Performed complex clinical tests on various samples types, utilizing advanced instrumentation and analytical techniques.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Tested specimens and blood products in accordance with CLIA federal law and standard operating procedures.
Director of Information Technology
Winslow Indian Healthcare Center
04.2013 - 08.2020
- Routinely assisted clinical laboratory department with RPMS and EHR updates, changes, and software solutions with test setups, establishing test reference ranges, updating and adding new test methods.
- Supervised, administered, executed, and managed ambulatory healthcare center's information technology programs with four off-site clinics and 17 remote access points (AP) for real-time rural and remote patient encounters; forecasted, formulated, and monitored 100% of yearly program funding, budgets, and expenses on contracts, projects, supplies, and services
- Directed, supervised, and managed human and technical resources to meet daily and strategic objective of the healthcare organization appraising a variety of key performances indicators (KPI)
Clinical Applications Coordinator
Winslow Indian Health Care Center
06.2011 - 03.2013
- Served as the subject matter expert (SME) for the ambulatory healthcare center's clinical laboratory department as the Technical Consultant as defined by the CLIA '88 federal law. Provided guidance to the laboratory director, medical, nursing, and testing personnel on complex clinical laboratory issues. Assisted with the performance of complex clinical laboratory analytical and scientific testing. Helped achieve a successful ambulatory care and laboratory accreditation.
- Served as Clinical Laboratory Informatics with the management, interface, mapping, and configure laboratory equipment and the external reference laboratory tests.
- Managed, trained, educated, resolved, and implemented electronic health record (EHR) solutions for the health care organization.
Supervisory Medical Technologist
Winslow Indian Health Care Center
03.2007 - 06.2011
- Managed, supervised, and administered three clinical laboratory department at separate locations in a rural environment.
- Routinely develop policies procedures relating to technical laboratory testing, Quality Assurance program, Quality Control testing program, and Safety.
- Routinely work with and meet, plan, organize and engage with key stakeholders of the ambulatory care workforce members for continuous quality improvement processes across all disciplines; discuss, determine, strategize with interdisciplinary and cross functional departments.
- Uphold and maintained AAAHC and COLA laboratory accreditation standards by administration and communication of the clinical laboratory requirements for patient safety in a cooperative and collaborative manner with the laboratory, medical, and nursing staff.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
Supervisory Medical Technologist
Crownpoint Healthcare Facility, HHS, IHS
01.2006 - 03.2007
- Managed, directed, and administered a CMS accredited rural ambulatory healthcare clinical laboratory with full inpatient and outpatient care services across multiple medical and clinical discipline and two off-site clinics laboratories.
- Ensure sufficient and adequate clinical laboratory service coverage by planning, creating, and working with clinical laboratory staff to develop a fair and equitable work schedule for a laboratory staff of approximately 10 - 15 employees, covering 24/7 hours across four distinct shifts.
- Managed and executed contract requirements; maintained 15-20 vendor contracts with Purchase Orders (PO) and Blanket Purchase Agreements (BPA); managed the clinical laboratory funding, budget, and expenses for a variety of services and supplies.
- Participated in a number of safety and clinical departmental, interdepartmental, ad hoc, and standing committee meetings to resolve and improve clinical business processes.
- Assist laboratory staff with patient testing in all areas such as Chemistry, Hematology, Microbiology, UA, Blood Bank.
Supervisory Medical Technologist
Chemawa Indian Health, HHS, IHS
10.2004 - 01.2006
- Maintained, managed, and administered the clinical laboratory department in coordination with the key medical, clinical, and administrative personnel in meeting the organizational vision and mission of high quality patient testing services.
- Designed, developed, and implemented clinical laboratory testing policies and procedures, safety program manuals in coordination with key interdisciplinary management directors.
- Managed the department budget, funding requests; administering and managing contract terms and performance through purchase order (PO), blanket purchase agreement (BPA), and analytical test equipment contracts for numerous clinical laboratory supplies and services.
- Maintained the laboratory quality assurance (QA) and quality control (QC) program to ensure highest quality testing performance standards environment for the user population, the patients. Cultivated and educated on the critical significance on quality standards to technical testing personnel, nursing, and medical providers as it impacts clinical decision making, treatments, diagnosis, medication management, and antibiotic administration.
- Administered orientation, training, and education program to medical and clinical workforce members on standards of the laboratory testing and safety; planned, organized, and developed performance standards; evaluated employee performance semiannual and annually; determined technical competency assessment of the clinical laboratory staff.
- Performed scientific clinical laboratory testing, analysis, evaluations, determinations, and reporting of patient results to patient providers.
Supervisory Medical Technologist
Sells Indian Health Hospital, HHS, IHS
04.2003 - 10.2004
- Managed, directed, and supervised the clinical laboratory department of 10 - 15 employees in both a rural and urban healthcare organization with inpatient and outpatient services, emergency department and three additional off-site clinical laboratory services.
- Managed 80-100 % of the time several major clinical laboratory programs from patient laboratory testing, off-site testing, nursing point of care testing (POCT), quality assurance and quality control program, safety program, procurement and vendor contracts, and department budget. Managed, monitored, and tracked contracts, vendor performances, budget, expenses, and funding throughout each year.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
Supervisory Medical Technologist
Hopi Health Care Center, USPHS, HHS, IHS
11.1998 - 04.2003
- Managed, administered, and supervised a culturally diverse employees of 10-15 clinical laboratory staff with a range of education, experience, technical, and professional skill sets in a rural critical access hospital (CAH).
- Led the clinical laboratory team in collaborating, coordinating, and providing high level of complex and advanced clinical laboratory services in bringing and driving clinical decision for the medical and nursing staff in the treatment, diagnosis, medication administration and therapeutic monitoring for preventive care and chronic care management.
- Maintained and managed projects, vendor contracts, service and supplies agreement using procurement and acquisition guidelines in establishing purchase orders (PO) and blanket purchase agreements (BPA). A core project member in the successful development of a new healthcare organization, migrating to the new facility, updated and implemented the new clinical laboratory requirements.
- Designed, implemented, and assigned work schedules.
Medical Technologist - Generalist
HHS, IHS
02.1990 - 11.1998
- Performed routine and complex clinical laboratory testing, process samples, patient phlebotomy, lab equipment preventive maintenance (PM), calibration, quality control (QC), worked various shift and on-call:
- Phoenix Indian Medical Center, 6/1998-11/1998
- Gallup Indian Medical Center, 9/1996-6/1998
- Fort Defiance Indian Hospital, 9/1991-9/1996
- Chinle Comprehensive Health Care Center, 2/1990-9/1991
Education
Master of Science - Health Informatics
Purdue University Global
West Lafayette, IN12.2022
Bachelor of Science - Microbiology
Northern Arizona University
Flagstaff12.1989
Skills
- Laboratory Management, Quality Assurance and Quality Control
- Healthcare Strategic Planning
- Cross-Functional Leadership
- Project Management, Acquisition, Procurement
- Healthcare Standards: Privacy, HIPAA, HITECH, 21st Century Cures Act, OSHA, FISMA
- Database Management - Administrative, Clinical, and Finance
- Laboratory Regulatory Compliance
Professional Memberships And Organizations
- Healthcare Information and Management Systems Society (HIMSS)
- Institute of Electrical and Electronics Engineers (IEEE) - Member #96772285
- American Society for Microbiology - Member #200348001
- The American Health Information Management Association (AHIMA) – Member
- American Medical Technologists (AMT) - 184567
References
- Ramona Patterson, RN, Perinatal, Winslow Indian Health Care Center, (928) 587-6859
- Juliana Upshaw, RN, Chief Nurse Officer, Phoenix Area Indian Health Service, (602) 430-5674
- Stephanie Aird, MS, Director Office of Community Relations, PIMC, (602) 581-6577
- Glenn Fung, DDS, Chief Dental Officer, Warms Springs Health and Wellness Center, (541) 553-1196
Volunteer Experience
- Clinical laboratory software configuration and technical consulting
- Resolve technical hardware and software issues for a Tribal 638 site.
Certification
- MLS, AMT - 184567
Timeline
IT Support Service Manager
San Carlos Apache Healthcare Corporation
09.2023 - Current
Clinical Application Coordinator (Informatics)
Fort Yuma Health Care Center, HHS, IHS
06.2021 - 09.2023
Clinical Laboratory Scientist
Dzilth-Na-O-Dith-Hle Health Center, HHS, IHS
01.2021 - 06.2021
Clinical Laboratory Scientist
Jicarilla Apache Nation, HHS, IHS
11.2020 - 12.2020
Director of Information Technology
Winslow Indian Healthcare Center
04.2013 - 08.2020
Clinical Applications Coordinator
Winslow Indian Health Care Center
06.2011 - 03.2013
Supervisory Medical Technologist
Winslow Indian Health Care Center
03.2007 - 06.2011
Supervisory Medical Technologist
Crownpoint Healthcare Facility, HHS, IHS
01.2006 - 03.2007
Supervisory Medical Technologist
Chemawa Indian Health, HHS, IHS
10.2004 - 01.2006
Supervisory Medical Technologist
Sells Indian Health Hospital, HHS, IHS
04.2003 - 10.2004
Supervisory Medical Technologist
Hopi Health Care Center, USPHS, HHS, IHS
11.1998 - 04.2003
Medical Technologist - Generalist
HHS, IHS
02.1990 - 11.1998
Master of Science - Health Informatics
Purdue University Global
Bachelor of Science - Microbiology
Northern Arizona University
- MLS, AMT - 184567
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