Edison Tixi
Queens,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
General Manager
Coletta Restaurant
12.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Server /Lead Server /Manager
Beyond Sushi
12.2017 - 12.2022
- Set overall vision and provided team leadership.
- Evaluated employee performance and coached and trained to improve weak areas.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Measured team performance and reported metrics to leadership team members.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
Busser/Server Shift Leader
Bar Eolo: Sicilian Kitchen & Wines
11.2014 - 06.2017
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sandwich Maker
Guy And Gallard
11.2004 - 08.2014
Education
GED -
Borough of Manhattan Community College of The City University of New York
New York, NY05.2021
Skills
- Business Administration
- Loss Prevention
- Schedule Management
- Branding
- Quality Management
Timeline
General Manager
Coletta Restaurant
12.2022 - Current
Server /Lead Server /Manager
Beyond Sushi
12.2017 - 12.2022
Busser/Server Shift Leader
Bar Eolo: Sicilian Kitchen & Wines
11.2014 - 06.2017
Sandwich Maker
Guy And Gallard
11.2004 - 08.2014
GED -
Borough of Manhattan Community College of The City University of New York
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