Edith Acosta
55918 State HWY 56,MN
Summary
Dynamic bilingual professional with a proven track record at Triton Public Schools, excelling in communication and relationship building. Leveraged fluency in Spanish and English to enhance community engagement and support diverse student needs. Recognized for adaptability and maintaining confidentiality while managing office operations and facilitating effective collaboration among staff and families.
Overview
2025
2025
years of professional experience
Work History
Bilingual Elementary School Secretary
Triton Public Schools
- Managed daily office operations, ensuring efficient communication between staff, parents, and students.
- Coordinated school events, scheduling meetings for smooth execution.
- Maintained accurate student records using administrative software and databases.
- Managed communication by handling emails and phone calls and organizing meetings for school administrators. Oversaw the setup of meetings between parents and educators
Bilingual Liaison
Triton Public Schools
Dodge Center, MN
08.2020 - 05.2023
- Facilitated communication between bilingual families and school staff to enhance community engagement.
- Assisted in translating documents and resources to support diverse student needs
- Worked with educators to create tailored strategies that support comprehension and learning engagement for K-12 bilingual students.
Hostess
IHop
National City, CA
10.2023 - 04.2024
- Assisted in training new host staff on procedures and customer service standards.
- Handled customer complaints with professionalism to maintain satisfaction levels.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Crew Shift Leader
Ihop
La Mesa, CA
04.2024 - 01.2025
- Managed crew activities during shifts to uphold service excellence and operational protocols.
- Trained new team members on food safety, customer service, and operational procedures.
- Monitored inventory levels, coordinating orders to maintain stock availability and minimize waste.
- Resolved customer inquiries and complaints efficiently, enhancing overall dining experience.
Education
High School Diploma -
Triton Public Schools
Dodge Center, MN05.2020
Skills
Fluent in Spanish And English
Maintaining confidentiality
Phone etiquette
Adaptability and flexibility
Customer relations and communications
Relationship building
Timeline
Crew Shift Leader
Ihop
04.2024 - 01.2025
Hostess
IHop
10.2023 - 04.2024
Bilingual Liaison
Triton Public Schools
08.2020 - 05.2023
Bilingual Elementary School Secretary
Triton Public Schools
High School Diploma -
Triton Public Schools