Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edith Bates

MOUNT VERNON,OH

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Assistant Store Manager position. Ready to help team achieve company goals. Diligent Retail Supervisor with robust background in retail supervision and team leadership. Successfully managed store operations and enhanced customer satisfaction through strategic inventory control and staff training. Demonstrated proficiency in conflict resolution and sales optimization. Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience

Work History

Co-owner/Operator

Pro Fitness USA
09.1999 - Current
  • Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.
  • Fostered a positive work environment by encouraging open communication channels among employees while maintaining high ethical standards.
  • Evaluated competitor strategies in order to stay ahead in the industry by adopting innovative approaches tailored specifically towards our unique target audience.
  • Managed daily business operations, resulting in smooth workflow and enhanced productivity.
  • Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
  • Negotiated contracts with suppliers to secure favorable terms, leading to reduced expenses on materials and services.
  • Collaborated with co-owner to develop strategic plans for business expansion and increased profitability.

Product Analyst

JP Morgan Chase
02.2020 - 05.2025
  • Mentored junior analysts in best practices for efficient data analysis techniques, fostering a culture of continuous learning within the team.
  • Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.
  • Championed a data-driven culture within the organization, promoting the use of analytics to guide decision-making and drive business growth.
  • Ensured compliance with industry regulations by staying up-to-date on current standards and incorporating them into product designs as needed.
  • Collaborated with cross-functional teams to ensure seamless integration of new features and functionality.
  • Managed timelines and resource allocation effectively, delivering projects on time and within budget constraints.

Business UAT Specialist

Chase
01.2012 - 02.2020
  • Oversee multiple projects in the CR release cycle.
  • Responsible for developing business requirements, impact analysis, defining and executing test plans.
  • Responsible for developing and managing the test execution process, including creating the use cases.
  • Identify and request customers and accounts through the CAST application
  • Validate the scope items and help manage the Quality Center process for Lead.
  • Provided support to the Lead as back up for meetings and communications.
  • Collaborated with all team members to complete testing and meet deadlines.
  • Maintain TBC Testing Matrix report.
  • Defect management of Production Defects for UAT TBC.
  • Assist with defect management of Enterprise Release Defects for UAT TBC.

Telephone Banker III

Chase
01.2002 - 01.2012
  • Assist customers with various accounts.
  • Advised customers of account benefits
  • Account maintenance
  • Software testing for Chase IST and UAT.

Education

High School Diploma -

Fredericktown High School
Fredericktown, OH
06-1980

No Degree - Elementary Education

MVNU
Mount Vernon OH

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Competitive analysis
  • Technical documentation

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Product Analyst

JP Morgan Chase
02.2020 - 05.2025

Business UAT Specialist

Chase
01.2012 - 02.2020

Telephone Banker III

Chase
01.2002 - 01.2012

Co-owner/Operator

Pro Fitness USA
09.1999 - Current

High School Diploma -

Fredericktown High School

No Degree - Elementary Education

MVNU