Edith Burns
Ferriday,LA
Summary
Seeking a healthcare position where I can utilize my skills and knowledge to contribute to the team's success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Mental Health Specialist
Cognitive Development Center
08.2014 - Current
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Improved patient outcomes by developing and implementing individualized mental health treatment plans.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Provide hands-on care to individuals with varing degrees of mental illness and/or developmental disabilities.
Licensed Insurance Agent/Producer
Security Plan Insurance
02.2013 - 03.2016
- Underwrite Life, Fire, and ACCIDENT Insurance
- Provide one on one Customer Counseling to meet the Family Need and Budget
- Policy Reviews and Updates
- Beneficiary Changes.
Community Health Worker
Healthy Moms/Healthy Babies
01.2013 - 12.2014
- Monitored progress of families under my supervision, adjusting interventions as needed to achieve desired outcomes.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Monitor pregnant moms health throughout their pregnancy.
- Supporting and monitoring their healthcare needs, including administering medication and temperture.
Family Support worker
MS. Dept. of Health and Human Services
01.2011 - 02.2013
- Work with Families who are pregnant or families with at least one child under 3 months of age
- Assist Families with physical and mental issues
- Financial Planning
- Parent Information to provide resources to meet their needs such as GED, Employment, Transportation and Medical Care
- Building Healthy Social Support Networks.
Teacher
LaSalle Community Action Agency
08.2010 - 05.2011
- Instruct children, ages 4-5 years of age in activities designed to promote social, physical and intellectual skills to promote growth needed for kindergarten
- Provide a variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play
- Develop activities that stimulate the children
- Incorporate lessons through songs, teaching child development basics such as speech and language, identifying colors, numbers, shapes and letters fine and gross motor skills and social skills.
Financial Counselor
NCO Healthcare/HMA Hospitals
01.2007 - 12.2010
- Submit medical claims to Insurance Companies
- Increased client confidence in managing personal finances by providing tools and resources for long-term success.
- Safeguarded client confidentiality while maintaining accurate records and documentation of counseling sessions.
- Assisted clients in reducing debt through customized repayment strategies and budget adjustments.
- Implemented crisis intervention strategies when necessary, connecting clients with appropriate emergency resources during times of severe financial hardship.
Patient Account Representative/ Insurance Follow-Up
NCO Healthcare
03.1999 - 01.2007
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Achieved a significant reduction in aged accounts receivable through diligent follow-up efforts with both patients and insurers.
- Educated patients on financial policies, promoting understanding of their responsibilities within the healthcare system.
- Streamlined billing processes for increased efficiency in managing patient accounts.
Family Support Worker
AJFC Community Action Agency
08.1995 - 08.1999
- Screen Families for eligibility in program
- Enroll children in Head start program
- Daily Attendance reporting
- CACFP reporting
- Provide Resources for Families.
Education
Early Childhood Education -
Tugaloo College
Tugaloo, MS01.1995
Early Childhood Development -
Hinds Community College
Utica, MS01.1993
Skills
- Disaster Recovery
- Crisis Intervention
- Suicide Prevention
- Bipolar Disorder Treatment
Certification
- Family Matters Workshops
- Microsoft Office Suites
- Adobe Reader
- Internet Explorer
- Louisiana Bonded Insurance License
- Certified Lactation Counselor
- American Lung Association Certificate of completion completing FFS Facilitation Workshop
- Community Health Advocate University of Mississippi Health Advocate Program
Experience Years
22
Timeline
Mental Health Specialist
Cognitive Development Center
08.2014 - Current
Licensed Insurance Agent/Producer
Security Plan Insurance
02.2013 - 03.2016
Community Health Worker
Healthy Moms/Healthy Babies
01.2013 - 12.2014
Family Support worker
MS. Dept. of Health and Human Services
01.2011 - 02.2013
Teacher
LaSalle Community Action Agency
08.2010 - 05.2011
Financial Counselor
NCO Healthcare/HMA Hospitals
01.2007 - 12.2010
Patient Account Representative/ Insurance Follow-Up
NCO Healthcare
03.1999 - 01.2007
Family Support Worker
AJFC Community Action Agency
08.1995 - 08.1999
Early Childhood Education -
Tugaloo College
Early Childhood Development -
Hinds Community College
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