Edith Henriquez
Bronx,NY
Summary
Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
17
17
years of professional experience
Work History
Secretary II
Montefiore Medical Center
12.2023 - Current
- Performs billing duties i.e., Epic work Queues to assure medical claims go out correctly
- Registers new Patients over-the-phone
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Office Coordinator
Edith I. Henriquez
02.2022 - 12.2023
- Corrects registration errors
- Schedules appointments/confirms
- Corrects billing errors
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Provided clerical support, addressing routine, and special requirements.
Senior Clerk Billing
07.2013 - 01.2022
- Screens and responds to telephone and mail inquiries
- Collects and prepares data in response to attending/resident predetermination requests on behalf of patients
- Develops and implements office procedures and systems in collaboration with the manager in order to organize and coordinate specialized clerical functions in areas such as patient billing, credentialing, medical records, accounts management
- Trains staff in certain procedures and monitors their development and performance.
- Utilizes PC based word processing and spreadsheet to submit forms and financial reports to management
Senior Clerk Front Desk
Montefiore Medical Center (Schiff Pavilion)
01.2007 - 07.2013
- Checking in patients, scheduling appointments, verifying insurance information.
- Obtaining referral/authorization, collecting co-pay/deductible, entering daily clinic charges.
- Distributing faxes, memos and e-mails, and telephone calls to the appropriate parties.
Education
Hunter College
New York, NYMedical Assistant Certificate, Anatomy & Physiology, Medical Terminology, EKG & Phlebotomy, Clinical & Office Procedures, Computer Literacy, CPR/First Aid techniques and certifications, Law, Liability and Ethics for Medical Assistants -
SUNY Educational Opportunity Center
Bronx, NY01.2006
Skills
EPIC TRAININGS
EPIC CADENCE-FPG-(scheduling & registration) new hire/user
EPIC Dental Billing
EPIC Professional Services Billing
EPIC Overview of Payment Posting
EPIC Using the New Insurance Payment Posting
EPIC Account Maintenance for Billers
References
Furnished Upon Request
Timeline
Secretary II
Montefiore Medical Center
12.2023 - Current
Office Coordinator
Edith I. Henriquez
02.2022 - 12.2023
Senior Clerk Billing
07.2013 - 01.2022
Senior Clerk Front Desk
Montefiore Medical Center (Schiff Pavilion)
01.2007 - 07.2013
Hunter College
Medical Assistant Certificate, Anatomy & Physiology, Medical Terminology, EKG & Phlebotomy, Clinical & Office Procedures, Computer Literacy, CPR/First Aid techniques and certifications, Law, Liability and Ethics for Medical Assistants -
SUNY Educational Opportunity Center
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