Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Additional Information
Languages
Timeline
Generic

Edith Herrera

Bronx,NY

Summary

Dedicated and honest college student with a strong desire to secure employment. Committed to following guidelines and directions, I am a reliable individual who values accountability. Strong communicator and team player, eager to contribute to achieving employers\' objectives and goals.

Overview

6
6
years of professional experience

Work History

Sales Advisor

Savage X Fenty
06.2024 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Athletics Office Assistant

Queens College Athletic department
09.2023 - 05.2024
  • Assisted with the coordination of athletic events and activities for student athletes, including scheduling practice times, arranging transportation, and securing venues
  • Organized and maintained department records such as team rosters, medical forms, and eligibility documents
  • Monitored student athlete compliance with NCAA regulations on academic progress and amateurism
  • Generated reports summarizing key performance metrics such as wins and losses, ticket sales revenue
  • Answered telephones, directed calls and took messages
  • Maintained and updated filing, inventory and database systems, manually or using a computer
  • Operated photocopiers and scanners, facsimile machines and personal computers
  • Computed, recorded and proofread data or reports.

Intern

Pano network
07.2022 - 08.2022
  • Maintained accurate records and files pertaining to departmental areas of responsibility
  • Supported various program activities, assisting with administrative tasks
  • Created content for social media platforms to engage and connect with target audiences
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Intern

Advance & Earn
07.2021 - 08.2021
  • Maintained accurate records and files pertaining to departmental areas of responsibility
  • Handled incoming and outgoing supplies and packages and routed to appropriate personnel
  • Maintained a positive working relationship with fellow staff and management
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Cashier

Mi Futuro bakery
03.2019 - 03.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information
  • Delivered a high level of customer service to patrons using active listening and engagement skills
  • Helped customers find specific products, answered questions and offered product advice
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

BBA - International Business

Queens College
Flushing, NY
06.2026

High School Diploma -

Pelham Lab High School
The Bronx, NY
06.2022

Skills

  • Proficient in [Lightroom editing] [ Canva editing]
  • Inventory Management
  • Cash Handling
  • Retail Merchandising
  • Proficient in communication
  • Teaching others how to do tasks in a simple yet interesting manner especially to close a sale
  • Customer service experience
  • Persuasion techniques

Hobbies and Interests

Enjoys being with friends and family, going to the gym and ending the day with talking on the phone with some friends.

Additional Information

Currently in the process of getting my real estate certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Advisor

Savage X Fenty
06.2024 - Current

Athletics Office Assistant

Queens College Athletic department
09.2023 - 05.2024

Intern

Pano network
07.2022 - 08.2022

Intern

Advance & Earn
07.2021 - 08.2021

Cashier

Mi Futuro bakery
03.2019 - 03.2020

BBA - International Business

Queens College

High School Diploma -

Pelham Lab High School

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Edith Herrera