Edith Herrera
Bronx
Summary
Dedicated and honest college student with a strong desire to secure employment. Committed to following guidelines and directions, I am a reliable individual who values accountability. Strong communicator and team player, eager to contribute to achieving employers\' objectives and goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Advisor
Savage X Fenty
06.2024 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Athletics Office Assistant
Queens College Athletic department
09.2023 - 05.2024
- Assisted with the coordination of athletic events and activities for student athletes, including scheduling practice times, arranging transportation, and securing venues
- Organized and maintained department records such as team rosters, medical forms, and eligibility documents
- Monitored student athlete compliance with NCAA regulations on academic progress and amateurism
- Generated reports summarizing key performance metrics such as wins and losses, ticket sales revenue
- Answered telephones, directed calls and took messages
- Maintained and updated filing, inventory and database systems, manually or using a computer
- Operated photocopiers and scanners, facsimile machines and personal computers
- Computed, recorded and proofread data or reports.
Intern
Pano Network , Advance & Earn
07.2021 - 08.2022
- Maintained accurate records and files pertaining to departmental areas of responsibility
- Supported various program activities, assisting with administrative tasks
- Created content for social media platforms to engage and connect with target audiences
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Cashier
Mi Futuro bakery
03.2019 - 03.2020
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Delivered a high level of customer service to patrons using active listening and engagement skills
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services.
Education
BBA - International Business
Queens College
06.2026
High School Diploma -
Pelham Lab High School
06.2022
Skills
- Proficient in [Lightroom editing]
- Inventory Management
- Cash Handling
- Retail Merchandising
- Customer service experience
- Sales experience
- Building rapport
- Upselling strategies
Additional Information
Currently in the process of getting my real estate certificate
Certification
- ISSA Certified Personal Trainer (2025)
- ISSA Nutrition Specialist (2025)
- ISSA Bodybuilding Specialist (2025)
- ISSA Strength & Conditioning Specialist (2025)
- CPR/AED Certified (2025)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Advisor
Savage X Fenty
06.2024 - Current
Athletics Office Assistant
Queens College Athletic department
09.2023 - 05.2024
Intern
Pano Network , Advance & Earn
07.2021 - 08.2022
Cashier
Mi Futuro bakery
03.2019 - 03.2020
High School Diploma -
Pelham Lab High School
BBA - International Business
Queens College
Hobbies and Interests
Enjoys being with friends and family, going to the gym and working out with others.