Hi, I’m
Dani Wiltshire
Martinsburg,WV
Summary
Innovative Customer Sales Representative with extensive knowledge of payment processing and negotiation. Successful at generative revenue and maintaining long-term client relationships. Adept at detail-oriented reporting and support.
Overview
3
years of professional experience
Work History
Office Depot Inc
Sales Advisor
11.2023 - Current
Job overview
- Streamlined processes within sales team for a more efficient workflow, leading to better time management and increased productivity.
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Improved customer retention by proactively addressing concerns and resolving issues promptly.
- Streamlined checkout process by quickly scanning items, bagging purchases, and processing payments securely.
- Facilitated welcoming environment for all shoppers through friendly interactions and attentive assistance.
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Balanced daily tasks effectively while remaining responsive to changing priorities within retail environment.
- Promoted positive work atmosphere among colleagues through teamwork initiatives that contributed to achieving common goals.
Panera Bread
Restaurant Team Member
11.2021 - 01.2022
Job overview
- Displayed excellent teamwork skills while working alongside fellow team members in fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create welcoming atmosphere for all parties involved.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Contributed to restaurant's reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Promoted such an positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
McDonald's
Fast Food Team Member
03.2021 - 06.2021
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service at each counter and drive thru.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Completed milkshakes and ice cream desserts for customers.
- Held up the drive thru, both lanes and took their cash as well. multitasking while taking drive thru orders.
Education
Musselman High SchoolInwood, WV
High School Diploma
05.2022
Skills
- Customer service experience
- Coaching and Mentoring
- Cash Handling
- Effective Communication
- Sales and Promotions
- Microsoft Office
- Computer Skills
- Microsoft Word
- Video Editing
- Sketching abilities
- Photo editing
- Telephone Etiquette
Languages
Italian
Limited Working
French
Elementary
Spanish
Limited Working
Timeline
Sales Advisor
Office Depot Inc
11.2023 - Current
Restaurant Team Member
Panera Bread
11.2021 - 01.2022
Fast Food Team Member
McDonald's
03.2021 - 06.2021
Musselman High School
High School Diploma
Hobbies
- Painting
- Photoshop
- Art education
- Teaching Art
- Music
- Reading
- Writing
- Learning new languages
Hobbies
- Painting
- Photoshop
- Art education
- Teaching Art
- Music
- Reading
- Writing
- Learning new languages