Edith Keller
Huntington,WV
Summary
Experienced with coordinating administrative functions to ensure smooth office operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges.
Overview
17
17
years of professional experience
Work History
Clinic Administrative Coordinator
Optum Services, Inc
Huntington, WV
09.2025 - Current
- Assisted with opening and preparation of new medical office consisting of setting up office supplies, furniture, and working with vendors regarding project completion.
- Coordinated schedules with patients and facility calendar.
- Responded to patient inquiries, providing accurate information and resources while maintaining a professional demeanor.
- Company Overview: Flexcare Infusion Centers
Child Support Specialist - Trainee
WV Bureau of Child Support Enforcement
Charleston, WV
03.2025 - 09.2025
- Monitored compliance with court orders by verifying that payments are received within specified timelines.
- Prepared, reviewed, and maintained accurate case files and records.
- Enforced collection activities on delinquent accounts such as wage garnishment or property liens when necessary.
- Researched and responded to inquiries from customers regarding their cases or the status of payments.
- Performed data entry tasks into a computerized system used for tracking customer information related to child support cases.
Field Payroll Timekeeper
Intelogix
US
01.2023 - 03.2024
- Managed timecard and payroll processing for employees in multiple office locations.
- Verified timekeeping records and handled any discrepancies with employees.
- Coordinated resolution of payroll discrepancies.
- Process salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Tracked employee vacation, sick and personal time.
- Ensured pay accuracy by working closely with managers to review and validate information.
- Company Overview: formerly GC Services
Human Resources Specialist
GC Services
Huntington, WV
03.2017 - 01.2023
- Assess and filter resumes from potential job candidates.
- Maintain records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
- Conduct background checks, reference checks and employment verification.
- Complete onboarding and new hire orientation for employees.
- Research employee relations issues.
- Process salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Support employees with benefits enrollments by guiding process and answering questions.
- Assist customer service with inbound and outbound calls regarding human resources inquiries.
- Ensured accurate and timely payroll processing for over 600 employees on a bi-weekly basis, maintaining strict adherence to deadlines and regulations.
- Audited timesheets and payroll records for accuracy.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Company Overview: Huntington, WV
Office Associate
Sears
Barboursville, WV
11.2015 - 03.2017
- Reconciled daily cash variance reports, tracking overages and shortages.
- Prepared and checked cashier register tills.
- Organized cash movements between offices and to or from banks.
- Answered customer phone calls, assisting as needed and forwarding calls to other departments or managers as appropriate.
- Issued cash, change and electronic equipment to sales associates throughout facility.
- Investigated and solved account issues to maintain current and accurate money systems.
- Company Overview: Barboursville, WV
Pharmacy Technician
Kmart
Clarksville, TN
12.2014 - 09.2015
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Company Overview: Clarksville, TN
Medical Assistant
Dunbar Medical Associates
Dunbar, WV
10.2013 - 05.2014
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Certified Medical Assistant
Asthma & Allergy Center
Charleston, WV
12.2008 - 08.2011
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical record.
- Assessed, documented and monitored vital signs for patients within outpatient setting Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Education
Associate of Science - Medical Assisting
West Virginia Junior College
12.2008
High School Diploma - undefined
Parkersburg South High School
WV05.2001
Skills
- Payroll and benefits administration
- Employee relations
- Customer Service
- Microsoft Office Suite
- Punctuality
- Payroll Processing
- Dependable and Adaptable
- Medical Terminology
- Time management
- Office administration
Timeline
Clinic Administrative Coordinator
Optum Services, Inc
09.2025 - Current
Child Support Specialist - Trainee
WV Bureau of Child Support Enforcement
03.2025 - 09.2025
Field Payroll Timekeeper
Intelogix
01.2023 - 03.2024
Human Resources Specialist
GC Services
03.2017 - 01.2023
Office Associate
Sears
11.2015 - 03.2017
Pharmacy Technician
Kmart
12.2014 - 09.2015
Medical Assistant
Dunbar Medical Associates
10.2013 - 05.2014
Certified Medical Assistant
Asthma & Allergy Center
12.2008 - 08.2011
High School Diploma - undefined
Parkersburg South High School
Associate of Science - Medical Assisting
West Virginia Junior College