Edith Martinez
Tolleson,AZ
Summary
Driven professional with extensive experience at Lexington Life Academy, excelling in customer service and data entry. Demonstrated ability to enhance office administration through meticulous file organization and fostering client relations. Proven track record in improving database management and promoting positive workplace dynamics. Skilled in leveraging computer skills to achieve results and maintain confidentiality.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Lexington Life Academy
05.2022 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Receptionist
Lexington Life Academy
05.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Paraprofessional
Lexington Life Academy
01.2019 - 08.2020
Education
Allison High School
CaliforniaSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- File Organization
- Customer and client relations
Bilingual
English/spanish
Timeline
Administrative Assistant
Lexington Life Academy
05.2022 - 04.2024
Receptionist
Lexington Life Academy
05.2021 - 05.2022
Paraprofessional
Lexington Life Academy
01.2019 - 08.2020
Allison High School
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