Overview
Work History
Education
Skills
Timeline
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Edith Mendez

Homestead,FL

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Fifth Third Bank
Cape Coral, Florida
01.2024 - 03.2025
  • Processed customer transactions efficiently and accurately.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.

Banking Associate

TD Bank
Miami, FL
02.2023 - 08.2023
  • Executed cash handling duties, including currency, coin, and check counts.
  • Maintained accurate records of customer interactions and transactions for compliance.
  • Assisted clients with account inquiries, promptly resolving service issues.

Sales Associate

Michael Kors
Miami, FL
08.2021 - 02.2023
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Collaborated effectively with team members to meet sales targets.
  • Assisted in visual merchandising to maintain brand standards.

Education

Bachelor of Science - Accounting And Business Management

Miami Dade College
Miami, FL
05.2024

Associate of Arts - Accounting

Miami Dade College
Miami, FL
05.2022

Skills

  • Customer Service
  • Branch operations
  • Foreign exchange
  • Cross-Selling and Partner Referrals
  • Microsoft Office
  • Cash Handling
  • Outbound Calling
  • Issue resolution
  • Bilingual

Timeline

Customer Service Representative

Fifth Third Bank
01.2024 - 03.2025

Banking Associate

TD Bank
02.2023 - 08.2023

Sales Associate

Michael Kors
08.2021 - 02.2023

Bachelor of Science - Accounting And Business Management

Miami Dade College

Associate of Arts - Accounting

Miami Dade College

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Edith Mendez