Edith Mendez
Homestead,FL
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Fifth Third Bank
Cape Coral, Florida
01.2024 - 03.2025
- Processed customer transactions efficiently and accurately.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Banking Associate
TD Bank
Miami, FL
02.2023 - 08.2023
- Executed cash handling duties, including currency, coin, and check counts.
- Maintained accurate records of customer interactions and transactions for compliance.
- Assisted clients with account inquiries, promptly resolving service issues.
Sales Associate
Michael Kors
Miami, FL
08.2021 - 02.2023
- Assisted customers with product selection and provided knowledgeable recommendations.
- Collaborated effectively with team members to meet sales targets.
- Assisted in visual merchandising to maintain brand standards.
Education
Bachelor of Science - Accounting And Business Management
Miami Dade College
Miami, FL05.2024
Associate of Arts - Accounting
Miami Dade College
Miami, FL05.2022
Skills
- Customer Service
- Branch operations
- Foreign exchange
- Cross-Selling and Partner Referrals
- Microsoft Office
- Cash Handling
- Outbound Calling
- Issue resolution
- Bilingual
Timeline
Customer Service Representative
Fifth Third Bank
01.2024 - 03.2025
Banking Associate
TD Bank
02.2023 - 08.2023
Sales Associate
Michael Kors
08.2021 - 02.2023
Bachelor of Science - Accounting And Business Management
Miami Dade College
Associate of Arts - Accounting
Miami Dade College