- Participating in cultural exchange programs and homestays
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Edith Nalubowa
Spokane,WA
Summary
I am a customer-oriented person with excellent inter-personal and communication skills, well-trained to create a warm friendly and welcoming atmosphere for both patrons (guests) and colleagues. I have 8 years’ experience in Hospitality, in which I have attained extra ordinary skills like Resilience, adaptability and cultural awareness. Am quick to grasp new ideas, concepts and able to work well on own initiative and can demonstrate high levels of motivation required to meet the tightest of deadlines. Even under significant pressure, I possess a strong ability to perform effectively. Willing to relocate: Anywhere
Knowledgeable [Desired Position] with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Arcadian Adult Family Home
Spokane, WA
10.2025 - Current
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity among residents.
- Monitored vital signs and reported changes in health status to nursing staff.
- Collaborated with multidisciplinary teams to develop personalized care plans.
Caregiver
Ziella Adult Family Home
Spokane, WA
05.2025 - 08.2025
- Provided compassionate support to residents, ensuring comfort and dignity in daily activities.
- Assisted with personal care tasks, including grooming, bathing, and mobility for individuals with diverse needs.
- Monitored health conditions by observing changes in behavior or physical state, reporting to healthcare professionals as needed.
- Developed individualized care plans in collaboration with families and healthcare providers to enhance resident well-being.
Food and Beverage Supervisor
The Ritz-Carlton-St Thomas, VI
St Thomas, VI
03.2024 - 03.2025
- Provide efficient and courteous service of food and beverages to meet all guests’ expectations.
- Maintain a good knowledge of the menu and take food and beverages orders whilst up selling and assisting guests with menu items in an informative and helpful manner.
- Checking guests’ satisfaction and engaging to make sure all guests are left happy.
- Anticipate the guest needs, ascertain satisfaction and offer suggestions, respond appropriately to guests concerns and requests.
- To be fully conversant with all food and beverage policies and procedures.
- Attend daily briefings and get a handover from the previous shift.
- Conducting briefing every day to make sure everything is communicated properly and company standards and procedures are being followed.
- Perform any other duties that may be assigned to me.
- Handle all complaints, concerns or special requests.
- Work harmoniously and professionally with co-workers and management
- Ensure to comply with the grooming standards.
- Ensure compliance with legislation health and safety requirements within the workplace.
- Conduct duties in a courteous, safe and efficient manner, in accordance with policies and procedures, ensuring that the highest level of service and communication is maintained.
- To make sure billing is being done perfectly without any mistakes.
- Guide to see that restaurant opening and closing is being done correctly and all the paperwork is done as per the company standards.
Food and Beverage Supervisor
Shangri-La Traders Hotel-Abu Dhabi
Abu Dhabi
03.2018 - 03.2024
- Provide efficient and courteous service of food and beverages to meet all guests’ expectations.
- Maintain a good knowledge of the menu and take food and beverages orders whilst up selling and assisting guests with menu items in an informative and helpful manner.
- Checking guests’ satisfaction and engaging to make sure all guests are left happy.
- Anticipate the guest needs, ascertain satisfaction and offer suggestions, respond appropriately to guests concerns and requests.
- To be fully conversant with all food and beverage policies and procedures.
- Attend daily briefings and get a handover from the previous shift.
- Conducting briefing every day to make sure everything is communicated properly and company standards and procedures are being followed.
- Perform any other duties that may be assigned to me.
- Handle all complaints, concerns or special requests.
- Work harmoniously and professionally with co-workers and management
- Ensure to comply with the grooming standards.
- Ensure compliance with legislation health and safety requirements within the workplace.
- Conduct duties in a courteous, safe and efficient manner, in accordance with policies and procedures, ensuring that the highest level of service and communication is maintained.
Waitress
Speke Hotel/Speke Apartments - Kampala-Kampala
Kampala
07.2015 - 12.2017
- Perform all necessary tasks to service food and beverage according to the standards of performance manual of the hotel.
- Greet, seat customers and serve them in a professional, discreet and personalized way.
- Check cleanliness of the outlet before and after operation.
- Consistently monitor the quality of food and beverage served at the outlet.
- Practice good customer relations and attend to customer complaints or queries satisfactorily.
- Ensure minimum breakage, wastage and spoilage.
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
- Operate in a safe and environmentally friendly way to protect guests’ and employees health and safety as well as protect the environment.
- Update myself with the daily events of the outlet, product knowledge and grooming standards
- Responsible for all service preparations before, during and after the operation (mis-en-place & mis en-scene)
- Actively use up selling techniques to exceed guest expectations and increase Revenue
Housekeeping Supervisor
Ejadah Asset Management-Abu Dhabi
Abu Dhabi
08.2014 - 09.2017
- Prepare attendants job assignments and appoint area locations.
- Respond to guests’ requests and complaints.
- Report needed repairs to the maintenance staff.
- Inspect clean areas using checklists to ensure that cleaning is done thoroughly as per the standard.
- Issue keys and other required equipment to housekeeping attendants.
- Coordinate supplies of linen in order to maintain efficiency.
- Attend weekly meetings and receive instructions.
- Fill out report and hand over found articles to the lost and found department.
- Do inventory and ensure that all machines and other used equipment are kept clean and in good shape.
- Train and assist housekeeping attendants in accomplishing assignments in time.
Education
Advanced certificate of Education - Education
St. Paul Mukasa Secondary School
12-2010
Uganda Certificate of Education - undefined
St. Karoli Lwanga Secondary school
11-2008
Skills
- Leadership
- Restaurant Experience
- Serving Experience
- Food Safety
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Safety precautions
- Recording vital signs
- Electronic charting
- Compassionate caregiver
- Medical terminology
- Patient-focused care
Certification
- Food Handler Certification
- ServSafe
- Recover to Gain Loyalty Program
- June 2019 to Present
- Taking Ownership
- January 2019 to Present
Interests
Timeline
Certified Nursing Assistant
Arcadian Adult Family Home
10.2025 - Current
Caregiver
Ziella Adult Family Home
05.2025 - 08.2025
Food and Beverage Supervisor
The Ritz-Carlton-St Thomas, VI
03.2024 - 03.2025
Food and Beverage Supervisor
Shangri-La Traders Hotel-Abu Dhabi
03.2018 - 03.2024
Waitress
Speke Hotel/Speke Apartments - Kampala-Kampala
07.2015 - 12.2017
Housekeeping Supervisor
Ejadah Asset Management-Abu Dhabi
08.2014 - 09.2017
Uganda Certificate of Education - undefined
St. Karoli Lwanga Secondary school
Advanced certificate of Education - Education
St. Paul Mukasa Secondary School
Awards
Silver star Guest Delight Star Member, February 2023, Delighting guests, Exceptional service, Positive attitude, Gold star Guest Delight Star Member, December 2018
Additional Information
- Management and Leadership skills Performance
- Client relations and customer services
- Interpersonal skills
- Excellent Communication skills
- Commitment to service excellence