Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Edith Roman

Phoenix,AZ

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Budd Orthodontics
07.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Patient Care Nursing Assistant

Banner Boswell Medical Center
05.2024 - 06.2024
  • Provided direct patient care, including bathing, dressing and grooming patients.
  • Assisted in the transfer of patients from bed to wheelchair or other equipment.
  • Monitored vital signs, such as blood pressure, temperature and pulse rate.
  • Recorded patient information in medical records accurately and completely.
  • Observed changes in patient conditions and reported any changes to nursing staff promptly.
  • Answered call lights promptly and responded to requests for assistance from other healthcare team members.
  • Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Turned and repositioned bedridden patients to prevent bedsores.

Dental Assistant

Mini Dental Implant Center Of America- Scottsdale
05.2022 - 12.2023
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Explained dental services and payment plans to help patients make informed decisions.

Front Desk Receptionist

Westwind Dental Phoenix
03.2018 - 03.2021
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Processed payments from customers using a variety of payment methods including credit cards, and checks.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Scheduled cleanings and dental appointments for patients using appointment software.

Education

Associate of Applied Science - Diagnostic Medical Sonography

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
05-2026

High School Diploma -

Alhambra High School
Phoenix, AZ
05-2018

Skills

  • Professionalism and ethics
  • Appointment scheduling
  • Greeting and seating clients
  • Mail handling
  • Attention to detail
  • Scheduling
  • Verbal and written communication
  • Time management
  • Organization skills

Certification

  • CNA - Certified Nursing Assistant
  • First Aid/CPR Certified

Timeline

Receptionist

Budd Orthodontics
07.2024 - Current

Patient Care Nursing Assistant

Banner Boswell Medical Center
05.2024 - 06.2024

Dental Assistant

Mini Dental Implant Center Of America- Scottsdale
05.2022 - 12.2023

Front Desk Receptionist

Westwind Dental Phoenix
03.2018 - 03.2021

High School Diploma -

Alhambra High School

Associate of Applied Science - Diagnostic Medical Sonography

Maricopa Community Colleges - Phoenix College

Similar Profiles

CREATE PROFILE
Edith Roman