EDITH SALINAS
Maude L Whatley Health Center
Coker,AL
1
Language
10
years of professional experience
Experienced with customer service and communication, ensuring client needs are met promptly. Utilizes problem-solving skills to address and resolve inquiries effectively. Knowledge of maintaining positive client experience through attention to detail and consistent service quality.
Work History
Admissions Service Representative
9 Years 11 Months- Placed or answered phone calls, providing an excellent customer experience by applying good listening skills.
- Receive and route messages such as refill request to appropriate staff.
- Scan patient documents into EHR and EPIC
- Call patients to remind them of upcoming appointments.
- Scheduled appointments according to patient and doctors availability.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Assisted in training new reception staff, fostering a collaborative team environment.
Education
High School Diploma
Skills
Route messages
Experience with NextGen and EHR
New patient chart preparation
Answer telephones
HIPAA compliance
Schedule patients
Multitasking
Customer service excellence
LANGUAGE
Fluent in Spanish
Timeline
Admissions Service Representative
Maude L Whatley Health Center
11.2016 - CurrentRead More
Tuscaloosa County High School
High School Diploma
Read More