Summary
Work History
Education
Skills
Timeline
Generic

Edith Vanada

Chicago,IL

Summary

Customer Service Intern with a focus on complaint handling, problem resolution, and understanding customer needs. Successfully improved customer travel experiences through communication and collaboration.

Work History

Customer Service Intern

O'Hare International Airport
Chicago, IL
06.2024 - 08.2024
  • Assisted passengers with inquiries, providing accurate information on flight schedules and airport services.
  • Resolved customer complaints efficiently, ensuring a positive travel experience for all visitors.
  • Monitored and maintained cleanliness in passenger areas, enhancing overall airport ambiance.
  • Collaborated with team members to streamline operations during peak travel periods, improving service delivery.
  • Was employed for a summer internship at O'hare.
  • Learned and utilized airport systems to support daily operations and enhance customer interactions.

Education

Associate of Arts - Pre-nursing

Oakton College
Des Plaines, IL
05-2028

Skills

  • Customer focus
  • Complaint handling
  • Work prioritization
  • Problem resolution
  • Teamwork and collaboration
  • Understanding customer needs

Timeline

Customer Service Intern

O'Hare International Airport
06.2024 - 08.2024

Associate of Arts - Pre-nursing

Oakton College