Edith Eddie Gonzalez
Whittier,CA
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Delivery Courier
FedEx
12.2021 - 03.2023
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS navigation systems to navigate faster routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Floor Technician
PRIDE Industries
02.2020 - 10.2021
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Quietly waxed, buffed and vacuumed floors in Federal organization.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Cleared trash and debris from over Twenty floors and office areas regularly.
Food Service Worker
Target
09.2010 - 02.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Food Service Worker
Disneyland Resort
05.2005 - 09.2008
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Associate of Arts - Graphic Design
Mt. Sierra College
Monrovia, CA05.2007
Skills
- Customer Retention
- Quarterly Reviews
- Appointment Scheduling Software
- Customer Experience
- Delivery and Pickup
- Accurate Documentation
- Materials Storage
- Deliver Records
- Company Guidelines
Accomplishments
Courier of the Quarter for So Cal region - FedEx
Employee of the Quarter -PRIDE
Employee of the Month - PRIDE
Timeline
Delivery Courier
FedEx
12.2021 - 03.2023
Floor Technician
PRIDE Industries
02.2020 - 10.2021
Food Service Worker
Target
09.2010 - 02.2020
Food Service Worker
Disneyland Resort
05.2005 - 09.2008
Associate of Arts - Graphic Design
Mt. Sierra College
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