Edman Moya
Indio,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Greeter
PGA West
11.2023 - Current
- Welcome & greet guests and members, ensuring a friendly and professional first impression.
- Offer assistance with bags, carts and equipment, making sure to give customers the best service.
- Provide guest with information about the golf course, including amenities, rules and upcoming events.
- Handle customers inquiries and resolved any issues or concerns in a timely and courteous matter.
Cleaning Technician
Stanley Steemer
06.2021 - 11.2023
- Providing cleaning services for carpet, upholstery, tile and grout, hardwood floors, and air ducts
- Certified to ensure high-quality and professional cleaning results and oering eco-friendly cleaning solutions to minimize environmental impact
- Customer reviews and testimonials often highlight the eectiveness of our services
- Making sure to address customers' inquiries, concerns and needs
- Developing strong communications skills to eectively convey information and understand customer issues
- Adaptability is crucial to handle dierent customer personalities and handle unexpected challenges
- Continuous learning and staying updated on company products and policies are essential for accurate customer support
- Building and maintaining relationships with customers to repeat business and referrals
- Successfully meet sales goals and exceeded new sale targets
- Providing product demonstrations and presentations to clients, showcasing features and benefits tailored to their needs
- Adapting sales strategies to dierent client personalities and businesses, showcasing versatility and adaptability
Merchandise Travel Team
Lowe's
09.2020 - 06.2021
- Being knowledgeable with the product and answer customers questions
- Completing projects on due dates
- Being able to read planograms and detailed instructions for each project to be successfully done
- Executing merchandising resets throughout each store
- Consistently stocking product
- Ensuring signages, pricing information and displays
- Maintaining a safe, clean environment
Women's Shoe Sales Associates
Macy's
04.2019 - 02.2020
- Keeping up with hourly sales goals, personal as well as department basis goals
- Making credit goals
- Keeping up with clientele, texting and calling for any promotions coming up
- Organizing sales floor
- In charge of opening and closing multiple registers
Sales Associates
Finishline
08.2016 - 04.2019
- Opening and making credit goals
- Greet customers coming in, keeping up with sales goal (monthly & weekly)
- Working the sales floor, answering questions about product
- Keeping department cleaned and organize products displays
- Operate registers
Support Team and Fulfillment
Macy's
11.2015 - 08.2016
- Packed online shipments
- Price changes, make changes and arrangements around store when needed
- Cycle count
Education
High School Diploma -
Indio High School
Indio, CA01.2015
Skills
- Time Management
- Strong Work Ethic
- Problem Solving
- Critical Thinking
- Collaboration
- Multitasker
- Fast Learner
- People-Oriented
- Customer Service
- Knowledge on MS Office
- Organization Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Greeter
PGA West
11.2023 - Current
Cleaning Technician
Stanley Steemer
06.2021 - 11.2023
Merchandise Travel Team
Lowe's
09.2020 - 06.2021
Women's Shoe Sales Associates
Macy's
04.2019 - 02.2020
Sales Associates
Finishline
08.2016 - 04.2019
Support Team and Fulfillment
Macy's
11.2015 - 08.2016
High School Diploma -
Indio High School