Nyeishia Butler
Taylor,MI
Summary
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Greeter
Walmart
Belleville, MI
01.2025 - Current
- Welcomed and engaged guests to create positive first impressions.
- Provided directions and information about services and amenities to enhance visitor experience.
- Monitored guest flow and adjusted staffing needs to maintain optimal service levels.
- Addressed guest inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with team members to streamline check-in processes for efficiency.
- Trained new staff on customer service standards and operational procedures.
- Implemented feedback mechanisms to collect guest opinions for continuous improvement.
- Developed strategies for enhancing guest interactions, resulting in improved overall experience.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Demonstrated strong attention to detail by ensuring all necessary materials, such as maps or brochures, were readily available at the entrance for guests'' convenience.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
Administrative Assistant
Goodwill Green Works
Detroit, MI
03.2022 - Current
- Manage office functions including filing, report generation, meeting setup, and supply inventory management.
- Coordinate travel logistics, encompassing flight and car reservations, as well as hotel and dining bookings.
- Facilitate communication by screening calls, directing inquiries to the relevant parties, and maintaining courteous interaction through phone, email, and mail.
- Perform administrative tasks using computer systems to prepare meeting minutes, craft presentations, and execute research and data entry.
Care Giver
Friend and Family Home Heath Care
Toledo, OH
01.2023 - 12.2024
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene tasks, maintaining dignity and respect for each individual.
- Administered medication as prescribed, adhering to safety protocols for client health.
- Developed tailored care plans in collaboration with families and healthcare professionals.
- Trained new staff on caregiving techniques and best practices for client support.
- Monitored clients' physical and emotional well-being, reporting changes to healthcare providers.
- Implemented efficient scheduling strategies, optimizing caregiver assignments for maximum coverage.
- Led initiatives to enhance communication between caregivers and family members regarding client needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Administrative Assistant
Prime Source
Taylor, MI
01.2018 - 02.2022
- Managed comprehensive data entry tasks, ensuring accurate tracking of inventory levels and processing of FedEx shipments.
- Maintained meticulous records by organizing files and preparing bills of lading for outgoing shipments.
- Facilitated efficient operations by utilizing SAP and Excel to provide material lookup assistance to employees.
Assistant Manager
Humbled Hands Caregiving
Romulus, MI
08.2014 - 01.2018
- Delivered exceptional customer service by effectively resolving issues and handling complaints, ensuring client satisfaction and maintaining company standards.
- Coordinated with multiple departments to ensure accuracy of customer information in system databases and improved inter-departmental communication.
- Conducted comprehensive training for new staff to ensure adherence to company protocols and enhance overall team performance.
Cashier
K-Mart
Garden City, MI
07.2013 - 07.2014
- Ensured accurate financial transactions by proficiently handling cash and credit card payments.
- Demonstrated exceptional customer service, contributing to a positive shopping experience.
Cleaner
EP Statewide
Ann Arbor, MI
05.2011 - 07.2013
- Maintained cleanliness and visual appeal of numerous households and university dormitories, ensuring a welcoming environment for residents.
- Delivered outstanding customer service, effectively addressing requests and resolving complaints, while consistently exceeding cleaning targets for fraternity/sorority homes and dorm rooms per shift.
Education
GED - General Education Development
Michigan Works GED Preparation Program
01.2015
Skills
- Proficient at Following Verbal and Written Directions
- Demonstrates Great Flexibility With Scheduling and Reliable
- Works Well as a Member of a Team and Individually to Meet and Exceed Expectations
- Have the Capability to Type Up to 70 Words Per Minute
- Experience in Call Center Settings With Proven Excellent Communication Skills, Dependability, and Customer Focused Resolution Skills
- Lead by Example and Ensure the Execution of All Safety, Security, Quality and Operations Policies
- Customer Service
- Complaint Handling & Resolution
- Customer Satisfaction Enhancement
- Microsoft Word, Publisher, Excel, Outlook, PowerPoint and Access
- Team Building & Training
- Sap
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Physical stamina
- Health monitoring
- Cultural sensitivity
- Infection control practices
- Patient hygiene assistance
- Toileting assistance
- Medication assistance
- Lifting and transferring
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
- Electronic charting
- Compassionate caregiver
- Geriatric care
- Direct patient care
- Mobility assistance
- Supporting personal needs
- Ambulation assistance
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Medical terminology
- Light housekeeping
- Inpatient care
- Maintaining privacy
- Adaptable
- Patient assessments
- Healthcare ethics
- Specimen collection
- Transporting patients
- Trustworthy companion
- Patient management
- Valid state driver's license
- Patient relations
- Activity planning
- Care plan implementation
- Quality assurance
- Observing responses
- Indirect patient care
- Reliable transportation
- Medical records management
- Feeding assistance expert
- Meal planning
- Outpatient care
- Activity coordination
Certification
Cna license
- CNA - Certified Nurse Assistant
Timeline
Greeter
Walmart
01.2025 - Current
Care Giver
Friend and Family Home Heath Care
01.2023 - 12.2024
Administrative Assistant
Goodwill Green Works
03.2022 - Current
Administrative Assistant
Prime Source
01.2018 - 02.2022
Assistant Manager
Humbled Hands Caregiving
08.2014 - 01.2018
Cashier
K-Mart
07.2013 - 07.2014
Cleaner
EP Statewide
05.2011 - 07.2013
GED - General Education Development
Michigan Works GED Preparation Program