Ashley Pauley
Oak Creek
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Greeter
Buffalo Wild Wings Bar And Grill
03.2022 - Current
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Fielded customer complaints and notified managers.
- Verified receipts of exiting customers to confirm purchases and avoid shrinkage.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cleared front entry area of trash and debris and directed customers.
Retail Sales Associate
Jellystone Park Camp Resorts
04.2021 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Teacher
Little Bear Child Care
05.2023 - 09.2024
- Fostered a supportive learning environment by implementing inclusive classroom practices.
- Monitored student progress to adapt instruction and address individual challenges.
- Encouraged student participation to boost confidence and self-expression.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Cashier
Blains Farm And Fleet
12.2021 - 03.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Server
Mulligans Bar & Grill
03.2020 - 12.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Grocery Bagger
Pick N Save
07.2019 - 11.2020
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Promoted delivery productivity by accurately labeling and organizing containers.
Education
High School Diploma -
Oak Creek High School
Oak Creek, WI06.2021
Skills
- Locating Merchandise
- Brand Promotion
- Payment Processing
- Merchandise Recommendations
- Loss Prevention
- POS Software
- Security Practices
- Exceeding Customer Expectations
- Building Customer Relationships and Loyalty
- Meeting Sales Goals
- Merchandising and Display
- Safety and Cleanliness Standards
- Computer Proficiency and Microsoft Office
- Customer Service
- Available Nights, Weekends and Holidays
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Returns and Exchanges
- Store Policies and Procedures
- Energy and Physical Stamina
- Item Ticketing and Pricing
- Adaptable and Flexible
- Product Knowledge
- Sales and Promotions
Timeline
Teacher
Little Bear Child Care
05.2023 - 09.2024
Greeter
Buffalo Wild Wings Bar And Grill
03.2022 - Current
Cashier
Blains Farm And Fleet
12.2021 - 03.2022
Retail Sales Associate
Jellystone Park Camp Resorts
04.2021 - Current
Server
Mulligans Bar & Grill
03.2020 - 12.2021
Grocery Bagger
Pick N Save
07.2019 - 11.2020
High School Diploma -
Oak Creek High School
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